In today’s competitive environment, having the right phone system for your assisted living business can make a significant difference in your client services and operational efficiency. Keeping this in mind, we at Podium have curated a list of the top 10 phone systems for businesses in the assisted living sector. We encourage local business owners to invest in these recommended systems to boost their client communication and satisfaction rates.
1. Podium Phones
First on our list is our very own tool Podium Phones. Specifically conceptualized for small businesses, this phone system is packed with features that can streamline and elevate your client communication. Podium Phones ensures all your phone calls are logged in your Podium Inbox alongside your text messages, providing you the capability to get an overview of all your customer interactions. Its integrated AI can provide you an automatically generated summary of all the calls you receive which can help you improve your customer experience.
For assisted living businesses that handle multiple clients daily, communication is key. And this is why we recommend Podium Phones. Its specialized features designed for cultivating leads and ensuring effective client communication create a holistic environment for managing all your communication needs with one tool.
2. 8×8
8×8 is a cloud phone system that caters perfectly to assisted living facilities. It offers features like video conferencing, team messaging, and integrated contact centers that make communication smooth and fluent. Plus, it supports both domestic and international calls, providing you with the flexibility to extend your services.
We recommend 8×8 for its versatility. The ability to support all forms of communication: calls, messages, or video conferencing, can prove to be very beneficial for assisted living facilities in their daily operations.
3. RingCentral Office
RingCentral Office provides VoIP phone services that include features like video conferencing, customer relationship management integrations, and even internet fax. This makes it a great tool for assisted living businesses.
The feature-rich aspect of RingCentral Office is what places it on our recommendation list. It’s ideal for businesses looking for a multi-functional tool that doesn’t compromise on quality and efficiency.
4. PanTerra Networks
PanTerra Networks provides an all-in-one cloud service for business communication and collaboration solution. It’s a Unified Communication System supporting voice, video, team messaging, and content sharing under one single interface.
We recommend PanTerra Networks for its comprehensive set of features. For a business that wants a one-stop solution for all their communication needs, PanTerra Networks is a great choice.
5. Zoom Phone
While Zoom Phone may be well-known for its video conferencing, its cloud phone solution is also worth considering. It offers intelligent call routing, auto-attendants, and an easy-to-use interface that facilities will love.
We recommend Zoom Phone for its simplicity. Its user-friendly interface and high-quality voice and video features can help any assisted living facility better serve its clients and team.
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6. GoToConnect
GoToConnect is a VoIP system that offers over 100 features including visual dial plan editors, call analytics, and in-depth customer training.
We recommend GoToConnect especially for facilities where deeper insights are required in call management. With features like call analytics, you can gauge your telecommunication efficiency and continuously work on improvements.
7. Vonage Business Communications
Vonage Business Communications offers a highly rated business VoIP system that’s flexible, scalable, and robust. Vonage’s platform can easily integrate with other software like CRM systems and workflow applications.
This system lands on our recommendation list for its flexibility and scalability. It can be a great addition to any business that’s expecting to grow in the near future.
8. Ooma Office
Ooma Office offers a powerful internet-based phone system catered to small businesses. It is easy to set up and a budget-friendly option.
We recommend Ooma Office for facilities that are on a budget but do not want to compromise on the quality of their phone system.
9. Microsoft Teams
Microsoft Teams although not solely a phone system, this collaboration tool offers a fully integrated phone system for businesses. It’s perfect for assisted living facilities looking to centralize their communication tools.
Microsoft Teams is on our list for its integration capabilities. Businesses that already use Microsoft Office 365 will specifically find this tool a great add-on to their software suite.
10. Grasshopper
Lastly, Grasshopper is a virtual phone system that allows businesses to stay connected no matter where they are. It’s a great choice for assisted living businesses that want advanced phone system features without the complexity.
We recommend Grasshopper for its ease of use. It’s a great choice for facilities looking for a user-friendly and effective phone system.
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Every business has unique needs when it comes to client communication. Considering the size of your business, the nature of your client interactions, and your future scalability, the perfect phone system is within your reach. No matter what size or stage your business is in, having the right tools like Podium can help you streamline your operations, improve customer interaction, and drive growth. So take some time to evaluate these options and determine the best fit!
