VoIP, or voice over internet protocol, allows you to handle phone calls via internet rather than traditional phone lines. VoIP ensures you and your team don’t have any barriers when accepting, handling, and returning phone calls.
Additionally, with VOIP, your team can keep their personal devices and phone numbers since all calls are directed to a central business number. Employees can receive business calls via their personal cell phones and speak with customers while on-the-go. This means no wasted money paying for separate business phones for all of your employees. Plus all of your valuable contacts stay in one place. You’ll never need to worry about an employee leaving your company with your contact and customer information.
These benefits of VoIP explain why businesses already using it report a 20% increase in productivity compared to traditional phone options.
Additionally, phone mobility is made even easier when your business uses a communications and conversion tool that has an effective mobile app, like Podium. With Podium’s mobile app, your VoIP phone system, text marketing, webchat, and more are all accessible at your finger tips.
2. Save more sales with missed call auto-response.