In any business, organization and efficiency are critical. This is true regardless of the industry and what products and services the company produces and offers. In your business, you have certain processes that employees must follow to be successful and for the organization to achieve its goals.
Any missteps can result in customer dissatisfaction and disruptions to your productivity. If you have not clearly defined your processes and business operations, your business likely won’t be profitable and stay ahead of the competition. You need to be able to track every facet of your business management and to hold your employees accountable for their work.
Fortunately, in the era of digital transformation, software tools are available to help you in your efforts to have seamless processes and effective production. These resources can help you at every stage of each facet of your business—from inception to delivery.
You can manage your business better than ever when you choose the best business processing management software. Be mindful, however, as you explore different options, that some are better than others. Explore the possibilities and use one that makes the most sense for your needs.
What Is a BPM Software?
You may be wondering, what business process management and business management process software are.
Business management process software (BPMS) provides the means for companies to conceive, plan, and implement any steps necessary to accomplish a business goal.
A BPMS will help a business to automate processes and carry out any number of steps required to work through a project. The software allows teams in a company to work together, even in cross-functional situations. It facilitates communication, collaboration, scalability, and the assignment and accomplishment of tasks.
The ultimate objective of a BPMS is to allow an organization to improve processes and achieve a desired goal. This will lead to customer satisfaction and a highly capable workforce. Good software will provide monitoring, tracking, and streamlining of repetitive steps. It can also reveal bottlenecks and roadblocks and more effectively connect team members and key stakeholders. BPM software is crucial for retail businesses, technology companies, marketing and sales organizations, and much more.
The Best Business Management Software in the Market Right Now
Not all BPM software is created equally. What works ideally for one business might not be suited well for the next. Luckily, there is no shortage of BPM tools on the market currently, each with some benefits. To improve your processes and output, and to remedy inefficiencies, you should investigate the top choices and decide which one is the best fit for your business. The following are the eight best business management software choices available right now.
1. Appian BPM Suite
The first stop is Appian BPM Suite, which has a strong 82% recommendation rate from users. It gets high marks across the board, particularly in terms of its capability and the customer service and support you can tap into when you need assistance setting up the software or troubleshooting problems.
This business process management system allows you to design your business processes by assigning the correct worker to certain tasks, applying business rules, and being able to be flexible by changing situations through analysis, tracking, and adaptation. The tool then puts your workflows into action as quickly as you need it to.
Plus, you won’t need to worry about security, as the suite provides this at every stage. You’ll also be able to use Appian BPM suite to integrate processes in different environments.
Of course, you want to know if your processes and workflows are performing successfully. This process management platform will assess how well this is going by providing you with a detailed analysis. People love using Appian BPM Suite because it can help you adjust when situations change unexpectedly. You’ll receive reports and real-time data, as well as insights on how you can improve your workflows and processes going forward.
2. CMW Platform
Courtesy of CMW Lab, this business process automation platform has an even higher customer satisfaction rate than Appian BPM Suite, as more than 90% of all users would recommend it. This software is easy to integrate and deploy. It’s intuitive, but if you run into roadblocks customer support can easily guide you through repairs. This makes onboarding easier and faster.
CMW Platform simplifies the tracking of progress in any process. You’ll also be able to optimize your workflows and perform key steps such as assigning tasks and monitoring task management, creating deadlines, looking at checklists, and measuring progress. Real-time analytics can help teams and team members improve and work together more effectively. CMW Platform provides low-code tools and allows you to track multiple projects simultaneously.
If you are new to using BPM software, this tool is for you. It has a familiar user interface that is similar to something you would encounter in Microsoft Office. Also, if you are not as familiar with coding, process design workflows, and other highly technical processes, there is a workflow management automation tool called Comindware Tracker that makes it much easier for you to manage your work. There are drag-and-drop features as well as the ability to create and use web forms.
3. ClickUp
Next on the list of tools is a BPM platform that is a type of process mapping software called ClickUp. Perhaps the most appealing aspect of this software-as-a-service (SaaS) tool is that it works effectively in businesses of any size and virtually any industry. It can also do well in several environments, including use by a single team or multiple teams within a company. It’s an all-in-one solution that eliminates a lot of time, hassles, and wasted steps.
ClickUp is designed for first-time BPMS users and intermediate business users alike. It’s extremely flexible and customizable too. There are both pre-built templates and those you can customize yourself according to your needs. The software lets you automate workflows, gain real-time insights into performance, receive notifications, and provide support and collaboration across teams.
Because businesses like to view workflows differently, ClickUp allows for 15 different custom views. These include Gantt charts and boards. There is a custom dashboard complete with more than 50 widgets where you can build your reporting and see the progress of your work.
Need to share documents with your team and let other people add information to them? With collaborative documents, it is easy to handle document management. You’ll love the workflow automation and the integration with hundreds of work collaboration tools. You can even access ClickUp away from the office by using the handy mobile app. There is a free plan available, but even the paid ones are budget-friendly: $7 or $12 a month per user.
4. Process Street
Not every project is a huge one. Some businesses may have smaller needs. If this sounds like you, Process Street could be the right solution. Its processing mapping tools also let you include multiple users on the software. The application programming interface (API) is simple and straightforward and includes a familiar drag-and-drop interface and functions as well as keyboard shortcuts.
Process Street helps you create workflows, implement processes and tasks, and then deploy those among your team and other teams in your organization. It offers a no-code interface and conditional logic. There are single-instance, multi-stage, and sequential approvals with this workflow management software. Both chat and email support are available when you need assistance with technical issues or other concerns.
You can choose from several different templates. You’ll also like the real-time tracking and activity reporting. It is not difficult to record or measure progress with this tool either. The pricing can be more expensive than other BPMS. For example, the Startup version is $100 a month, while the top tier, the Enterprise, is $1,660 a month. A middle-ground option, the Pro, is $415 a month. One possible drawback is a lack of advanced reporting tools. Conditional programming can also be difficult for novices and even intermediate users. It can be challenging to edit the templates as well.
5. Bizagi
This BPMS has a unique name but some familiar tools and capabilities when it comes to tracking and analytics. It also uses a low-code platform and low-code automation. If you need some adaptability, there is also a cloud version, which could be appealing to some businesses. This option could make sense for companies that have multiple offices in locations throughout the world.
The hallmark trait of Bizagi is that it lets groups automate their processes and workflows. With Bizagi, you can create complex processes through an interface that employs modeling notation symbols to produce low-code applications. Bizagi helps the user to have faster access to data and enhanced data manipulation.
This software stands out with its more than 130 pre-built connectors and integration tools. These will assist users in hastening their development process. Security is always a concern with any software, but this BPMS excels in this area thanks to effective process mining that makes sure all information and data are going into the right hands.
6. IBM Blueworks Live
IBM has long been at the forefront of technology. As for BMPS, the company offers an outstanding product to help with robust process automation (RPA). Unlike on-premise BPMS, this tool is cloud-based. It also includes workflow automation and continuous improvement. It, too, uses low code and allows for performance monitoring and analytics.
Blueworks Live is especially appealing for large organizations that have teams spread out across large areas. It excels in collaboration tools and in allowing multiple teams to work together on different projects. Social networking tools assist in this effort.
As far as data handling, you can use three views in IBM Blueworks Live. These are Discovery Map, Process Diagram, and Documentation Products. There are also an impressive 200 process map templates for process modeling. You can also add collaboration at any point in the process. Low-code generation allows you to deliver the business applications when you have finished modeling.
7. Miro
If you and your team are visual thinkers, Miro might be the best option. It uses charts, diagrams, boards, flowcharts, and other media to make assignments, track progress, and manage workflows. You can easily drag and drop to move pieces around the board of your processes, whether it be adjusting steps or moving people from one task to another. There is real-time data visualization and diagramming with Miro as well.
These tools let you automate repetitive tasks that in the past may have taken a significant amount of time and resources. Miro also helps you begin and finish processes faster, helping with decision-making and promptly getting your product to your customers. This can positively affect your production and your customer relationship management (CRM).
Integrations are another major selling point of Miro. It connects well with tools such as Teams, Zoom, Slack, Jira, Asana and many more. These integrations enhance communication and productivity. On one single board, Mira makes it possible to see where your project needs to go and how to get there more effectively.
In a sales team, a good BPMS is vital. Pipedrive is one of the top options on the market. Whether you need to build a sales pipeline from the ground up, or whether you want to use a pre-built template, this project management tool can help. When you get a sales lead, Pipedrive makes it easy for you to schedule follow-ups with prospective customers and add notes.
By dragging and dropping, you can move prospects from Qualified Leads to Contact Made to Demo Scheduled categories. Proposal Made and Negotiations Started are other categories on this user-friendly interface. You can even sync the tool with your email, ensuring that you won’t miss a contact and that you will communicate well with future customers.
Reporting and analytics with Pipedrive are excellent. These BPM solutions can reveal where you need to improve and where your performance has been good. The software shows you which deals you are most likely to close as well as other important indicators. This software, too, has attractive integrations, including Google Meet, Trello, Salesforce, and Xero. You can start a 14-day free trial and take Pipedrive for a test run.
The time is now to invest your time, effort, and resources into the best business process management software. These eight are just a sampling of the many options available now to help as key performance indicators (KPIs) and project management for your organization.
Explore these business process management tools in detail and consider your team and your business needs. You can then feel confident in making an intelligent choice for BPMS and process mapping tools. Your business and its processes will benefit as you put the best BPM tools into action to work for you.
