In the highly competitive market of carpet cleaning, it’s crucial for local businesses to have the right tools to stay ahead. One of the essential tools for any modern day carpet cleaning business is a functional and efficient phone system.
1. Podium Phones
Podium Phones is a phone system designed exclusively for small to mid-sized businesses. We recommend Podium Phones because its unique features help you capture and convert leads while also providing superb customer service. Its powerful automation and AI call summary features provide a detailed summary of what was discussed during every call, helping you analyze customer needs better and drive sales. A seamless integration with the Podium system affords you a single communication tool to manage all your customer contacts, making it an essential asset for your carpet cleaning business.
2. Aircall
Aircall is a cloud-based phone system with a collaborative call inbox that makes it easy to manage calls and messages from customers. It comes with call analytics features, which can provide valuable insights for your carpet cleaning business.
Aircall is great for businesses looking to scale as it offers seamless integration with popular CRM platforms that allow you to track call impact on your business.
3. RingCentral
Known for its flexibility, RingCentral offers an easy-to-use communication platform offering voice, fax, text, call handling, mobile apps, and BYOD capability. Video conferencing is also available and can support up to 100 participants.
We recommend this tool for its excellent customer service and features like advanced analytics that can aid in assessing customer calls and connectivity within your carpet cleaning company.
4. Grasshopper
Grasshopper allows small businesses to have a professional phone number that can be used on existing landlines or cell phones. It comes with features like call forwarding, Wi-Fi calling, and voicemail to email texts.
For a carpet cleaning business, this tool can be used to project a larger presence and provide better customer service even when you’re on the go.
5. Vonage
Vonage offers unified communications as a service (UCaaS) to businesses of all sizes. It integrates voice, video, team messaging, SMS, fax, and more to provide a complete communication solution.
Vonage is highly rated for its voice quality and robust feature set that aligns well with the communication needs of carpet cleaning businesses.
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6. 8×8
8×8 offers voice, video, chat, and a contact center in one platform. Its X Series service plans offer flexibility that can scale as your carpet cleaning business grows.
8×8 is an ideal choice for businesses looking for a simple, affordable, and feature-rich phone system.
7. Nextiva
Nextiva is a VoIP phone system that serves small businesses and large enterprises alike. Features such as advanced call routing, unlimited free domestic calling, voicemail to email and text, and others make it a reliable choice.
The tool offers scalability and comprehensive customer service that can be crucial for your carpet cleaning business.
8. Ooma
Designed specifically for small businesses, Ooma offers a big business phone experience at a small business price. The user-friendly setup and intuitive features like its virtual receptionist make it a frontrunner in our list.
We recommend it for your business for its affordability and excellent voice quality.
9. Dialpad
Dialpad is a mobile-centric, cloud-based business phone system offering voice, video, messaging, and meetings across your existing devices, making it perfect for remote and dynamic teams in the carpet cleaning industry.
It promises simplicity and affordability without skimping on the most critical features a business needs in its phone system.
10. GoTo
GoTo, now part of LogMeIn, offers a very reliable VoIP platform with excellent call quality. GoTo is one of the best phone systems for organizations of all sizes and is especially well suited to businesses seeking a robust feature set.
The limitless scalability offered makes it an excellent fit for your carpet cleaning business, once it begins to grow.
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Beyond the phone system tools, it’s essential to have a robust overall communication strategy. These tools, when combined with a comprehensive platform like Podium, can help you to seamlessly manage your business’s online presence, from SMS text messaging to online reviews. This holistic approach not only modernizes your business but also translates to increased efficiency, improved customer service, and growth in your company.
