Dental practices in today’s tech-savvy era require seamless and modern phone systems to manage patient interactions, schedule appointments, and communicate effectively. The options available can sometimes make it daunting to select the best fit. At Podium, we understand the complexity of this choice and are here to make it easier. We’ve compiled a list of the 10 best phone systems uniquely suited for dental practices.
1. Podium Phones
Podium Phones is a communication tool designed especially for small businesses, including dental practices. It brilliantly captures leads, manages customer communication, and helps generate more revenue. With Podium Phones, every call to your dental office gets logged into your Podium Inbox along with text messages and other interactions, creating a seamless and consolidated communication history.
We recommend Podium Phones for its unique features designed to capture and convert leads and provide exceptional customer service. Its integration with Podium provides a single communication platform to manage all of your customer contacts.
2. Open Dental
Open Dental is a highly rated, affordable, and customizable dental practice management software that offers seamless phone integration. The tool provides a well-documented database with robust reporting and task management capabilities.
We highly recommend Open Dental for its customization abilities and strong customer support structure. This software can significantly simplify patient management in any dental practice.
3. ActiveCampaign
A widely used tool, ActiveCampaign comes with a robust set of features for managing client relationships, including integrated SMS communication and calling services. This tool aids you in personalizing, automating, and tracking communication with patients.
We vouch for ActiveCampaign due to its ability to automate follow-ups, leading to improved patient relationships and a better overall patient experience in the dental industry.
4. Athena Health
Athena Health provides an array of services including electrical health records, patient engagement, care coordination, and claims management. This tool automates and simplifies many tasks, freeing up staff to focus on more patient-centric tasks.
We recommend Athena Health for its holistic approach to practice management. Its automated patient communication tools reduce no-shows and increase patient engagement.
5. Zoho CRM
Zoho CRM offers an all-in-one software for managing patient data and interactions, access to business information, sales automation, and customer support. This CRM tool can also be integrated with popular telephone providers.
We recommend Zoho CRM for its advanced CRM analytics that can better understand patient patterns in dental practices. It’s capable of managing multiple product lines, making it an excellent fit for dentists.
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6. Sycle Audiology
Sycle Audiology is a well-regarded practice management software. It provides not only a highly integrated communication system but also takes care of billing, reporting, and other business functions.
We recommend Sycle Audiology to dental practices for its comprehensive services ranging from managing patient records to billing services. It has a user-friendly interface and dedicated customer support.
7. Zendesk
Zendesk is a CRM company that builds software designed to improve customer relationships. Its telephony tool, Talk, integrates seamlessly with its CRM, offering a fantastic solution for support calls and client engagement.
We endorse Zendesk for its highly efficient phone support features. In addition to this, its collaborative note-taking feature prevents communication gaps among team members and results in improved customer service in dental practices.
8. Copper
Copper is a refreshingly simple and intuitive customer engagement system. It gets rid of complexity by providing automation and transparency.
We recommend Copper for its minimalistic yet impactful design. It’s a perfect choice for dental businesses that want to keep their communication simple but effective.
9. Keap Max
Keap Max offers sales and marketing automation, client management, and a robust ecological system for businesses. It streamlines your workflow by automating repetitive sales and client-related tasks.
Our Keap Max recommendation arrives with feature-packed offerings that are favorable for smooth operations in a dental practice.
10. Salesforce
Salesforce is a customer relationship management solution that gathers diverse aspects of customer interface into one unified platform. Salesforce’s calling feature can be highly beneficial for dental practices to manage patient communication.
We highly advise Salesforce due to its integrated approach to managing customer relationships, enabling dental practices to improve their service quality by leaps and bounds.
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Understanding and selecting the right phone system for your dental practice can increase efficiency, improve your patient experience, and ultimately lead to your business’s success. Podium aids in modernizing local businesses and improving their online presence. We aim to make these decisions easier for you, saving time and boosting your business.
