Optimizing Your Local Furniture Business: 10 Best Phone Systems to Consider
As a local furniture business, ensuring smooth communication with your customers can directly influence your success. Whether you’re scheduling a custom furniture consultation or resolving an after-sales query, a robust phone system is integral to maintaining a positive customer relationship. Here at Podium, we understand the importance of this, and to assist, we’ve listed the ten best phone systems specifically tailored for your business needs.
1. Podium Phones
At the top of our list is Podium Phones. It is a customer-focused phone system designed especially to elevate small businesses like yours. Every customer call to your business is logged into your Podium Inbox along with text messages and other interactions for seamless management.
We recommend Podium Phones not just for its advanced features, but also for the edge it gives your furniture business. You receive automatic text replies for missed calls and an AI-powered summary of all call discussions. This ensures you never miss out on potential leads and always remain equipped to provide stellar customer service.
2. RingCentral
RingCentral offers a cloud-based phone system that places you in the driver’s seat of communication with your customers. Features such as call, text, conference, and even video meetings powered by a strong VoIP service, brings versatility to your communication
Our furniture business colleagues value RingCentral for its user-friendly interface and the ability to effortlessly manage communication on their computers and mobile devices, making follow-ups and after-sales service a breeze.
3. Grasshopper
Up next is Grasshopper. This tool provides a business number for your cellphone, essentially transforming it into your official business line. This means you can always be connected to your customers, making their experience with your furniture business seamless and hassle-free.
We recommend Grasshopper for its simplicity and convenience. It’s undoubtedly a handy tool for furniture business owners looking to manage their customer calls efficiently without investing in an expensive phone setup.
4. Nextiva
Nextiva stands out as a cloud-based unified communication system. From video conferencing to text messages, Nextiva brings all modes of communication under one comprehensive phone system.
Nextiva’s advanced analytics stands out and makes it a recommended choice for your furniture business. These insights can greatly enhance your understanding of customer communication patterns and preferences.
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5. Jive
Known for its simplicity, Jive offers a cloud-based VoIP phone system that is easy to set up and scale as your furniture business expands.
What makes Jive a great choice for your business is its straightforward price structure. With no extra or hidden fees, you always know exactly what you’re paying for, which takes one worry off your plate.
6. Vonage
Offering advanced VoIP services, Vonage ensures high-quality audio and reliable connection for your calls, helping you build a strong reputation for customer service.
And, of course, we suggest Vonage for its versatility. Whether its customer inquiries or internal meetings, Vonage has your furniture business covered.
7. Ooma
Ooma is a well-known communication solutions provider. Its specialized phone system for small businesses ensures you can manage customer calls effectively and conveniently.
We recommend Ooma for its easy setup and user-friendly interface. For furniture businesses that want a hassle-free phone system, Ooma can be a practical choice.
8. Mitel
Ranked high in customer satisfaction, Mitel offers a unified communication suite that includes voice calls, video conferencing, instant messaging and more.
What gives Mitel the edge for your furniture business is its strong focus on data security. Data breaches are an eventuality no business can afford, and Mitel ensures your communication remains secure.
9. ShoreTel
An award-winning VoIP system, ShoreTel offers a host of features including auto attendant, call recording and more for an all-round customer communication experience.
Its scalable solution and flexibility are standout features making it suitable for furniture businesses of any size, furthering its appeal and usefulness.
10. Aircall
Aircall is a cloud-based call center software that offers a comprehensive solution for customer care, sales teams and more. It also allows integration with other customer interaction tools for a streamlined experience.
Given its robust and dynamic features, Aircall is a recommended option for furniture businesses aiming to improve their customer interaction and satisfaction levels.
We hope you find this list of the top ten phone systems beneficial. Choosing a phone system tailored to your furniture business’s needs is the first step to redefining your customer communication. While the landscape of customer communication is diverse, solutions like Podium integrate various communication tools to give your local furniture business an edge. Not only do we offer an efficient phone system with Podium Phones, but also a platform to manage every customer touchpoint. So why wait? Set your furniture business on the path of success today!
