In the continuously evolving world of orthopedic surgery, having systems in place for effective communication is crucial. Your ability to connect with patients, manage appointments, handle issues, and maintain follow-ups can significantly impact your growth. With the right phone system, you can speed up these processes while ensuring high-quality interactions. But with a myriad of phone systems available, how do you choose what’s right for your orthopedic clinic? To guide you in the right direction, here are our top 10 picks for phone systems that cater to the unique requirements of orthopedic surgeries.
1. Podium Phones
Podium Phones is a cutting-edge phone system specifically designed for small businesses. It’s equipped with features that help you capture leads, converse effectively with your clients, and generate more revenue. Each phone call to your orthopedic surgery clinic gets logged in your Podium Inbox, enabling you to have a consolidated view of your interactions.
We recommend Podium Phones for orthopedic surgeries because its unique capabilities help you capture and convert leads while offering premium customer service. With features like AI call summary, automated text replies to missed calls, and integration into Podium’s suite of tools, you get a single communication tool that effectively manages all your patient relationships.
2. Mitel
Mitel provides a cloud-based VoIP solution ideal for clinics. Mitel offers a range of features including call routing, conferencing, and team messaging. It also allows mobile and remote working which is beneficial to clinic staff and surgeons.
We recommend Mitel as it provides a flexible, cloud-based solution that can be customized to meet the specific needs of an orthopedic surgery clinic.
3. RichCall
RichCall provides the feature of videoconferencing along with cobrowsing. It is a unique phone system that allows your clinic staff to interact effectively with patients and provide live support.
We recommend RichCall for clinics because it takes customer interaction to another level, reaching patients who need visual support and instructions.
4. AdvancedMD
AdvancedMD offers an array of clinic management tools from medical billing to telemedicine features. Its phone system includes automated reminders that can help in rescheduling appointments and reminding your orthopedic patients about their appointments.
We recommend AdvancedMD since it streamlines your operations, increases efficiency, and improves your patient experience.
5. Grasshopper
Grasshopper provides a virtual phone system that is perfect for small to medium-sized orthopedic practices. With its simple setup and user-friendly interface, you can have your professional system ready in minutes.
We recommend Grasshopper because it provides a great balance of performance, value, and ease of use.
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6. 8×8
8×8 offers a cloud communication system that provides voice, video, and chat communication on a single platform. It also comes with features for call center operations that can be beneficial for large orthopedic surgery clinics.
We recommend 8×8 for clinics that require a robust call center setup along with basic phone system features.
7. GoTo
GoTo provides a scalable and flexible phone system. It has a range of features such as online faxing, call reporting, and custom hold music suitable for orthopedic clinics.
We recommend GoTo for its flexibility and ease of installation that caters to the needs of rapidly growing clinics.
8. Vonage
Vonage provides a cloud-based phone system that is robust and reliable. It offers a variety of features including call forwarding, call waiting, and call transfer which are crucial to managing patient communications effectively.
We recommend Vonage because of its reliable uptime that guarantees uninterrupted communication with patients.
9. NextCase
NextCase is a phone system with an intelligent call tracking feature. It helps your clinic understand which marketing efforts are driving phone call conversions.
We recommend NextCase for clinics looking to improve their marketing efforts and increase new patient appointments.
10. Genesys
Genesys provides a customer experience platform that helps manage and improve patient experiences. Its phone system includes features that enable personalization and help you provide your patients with a tailored experience.
We recommend Genesys for its exceptional ability to improve patient experience and patient loyalty, which ultimately helps in growing your clinic.
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The right phone system can drastically improve your business, making it more efficient and patient-friendly. While there are many options available in the market, it is crucial to choose one that caters most to your clinic’s specific needs. Remember that communication plays a vital role in attracting and retaining patients–so making the investment in a robust phone system is well worth it.
At Podium, we help you manage your local business and online presence, ensuring you deliver a remarkable patient experience while optimizing your clinic’s efficiency. Get in touch with us to learn more about how we can transform your clinic.
