Optimizing your pediatric care practice for success requires a number of tools, including a robust Customer Relationship Management (CRM) solution. While catering to the unique needs of children and their parents, you also need to keep track of patient records, appointments, and your overall communication strategy.
With this in mind, we’re here to help you navigate the sea of options to find the 10 best CRM tools for your pediatric care practice.
1. AdvancedMd
AdvancedMd is a healthcare-specific CRM designed to handle complex care processes. It is tailored for patient scheduling, appointment reminders, and a wide range of pediatric-specific functionalities. AdvancedMd also prioritizes data security.
We recommend AdvancedMd for its strong customizability and ease of integration with other systems, making it a robust solution for any pediatric care provider.
2. Podium Webchat
Podium Webchat is more than your average CRM tool. It equips your pediatric care practice with an interactive chat feature, allowing real-time conversations with parents and patients. It easily collects and stores contact information for follow-up communications.
We consider Webchat a top-notch tool for pediatric care businesses. It’s user-friendly, caters to modern communication preferences, and is especially beneficial for addressing urgent concerns of parents, giving your practice a prompt and caring image.
3. Athena Health
Athena Health offers cloud-based services and mobile apps focused on healthcare. Its system can be tailored to pediatric care and features appointment scheduling, billing, and an extensive patient database.
Athena Health gets our vote for its comprehensive features and mobile functionalities. It paves the way for efficient remote management and accessible patient-care provider communication.
4. Sycle Audiology
Sycle Audiology understands the importance of keeping track of patient information. Designed for audiology practices, it has the features necessary for pediatric hearing assessments.
We favor Sycle Audiology for its specialist focus, making it an invaluable addition to any pediatrician’s toolbox.
5. ActiveCampaign
ActiveCampaign offers a variety of CRM features including email marketing, sales automation, and contact management. This flexibility makes it a relevant tool in a number of pediatric care business operations.
ActiveCampaign stands out for its brand-building through email marketing.
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6. Cloud 9 Pediatric
Cloud 9 Pediatric offers a pediatric-specific CRM with features developed around the needs of the pediatric industry, making it a solid choice.
We recommend Cloud 9 Pediatric for its industry-specific features that help streamline processes, track patient progress, and simplify administrative duties.
7. Salesforce
Salesforce is a powerful all-around CRM with adaptable features that are beneficial to a pediatric practice. It helps with managing contacts, tracking leads, and sales forecasting.
What we appreciate about Salesforce is its rich ecosystem of apps and integrations that allow you to customize to adequately support all aspects of your pediatric care.
8. DrChrono
DrChrono is a healthcare-centric CRM that automates administrative tasks, saving time and effort that can be diverted to patient care. It includes electronic health record functionality and medical billing software.
We commend DrChrono for its focus on automation and all-in-one capabilities that reduce the need for multiple tools, save time, and ensure consistency of data.
9. Podium Inbox
Podium Inbox makes it simple to manage all your messages in one convenient place, ensuring none of them fall through the cracks. From patient and internal communications to online reviews, Inbox keeps everything organized and readily accessible.
This tool is particularly relevant for pediatric care practices where constant communication with parents and multiple departments is vital. It facilitates team collaboration, ensures quick responses, and improves the quality of your patient services.
10. Zoho
Zoho’s CRM caters to a variety of businesses and can be customized to the needs of a pediatric practice. It performs marketing automation, customer support, inventory management, and more.
We recommend Zoho’s CRM for its flexibility and breadth of features that make it a dynamic tool to address a range of business needs.
Get Started
Finding the right CRM tools can significantly streamline your pediatric care operations and enhance your service delivery. Tools like Webchat and Inbox magnify your value by making interactions with parents and patients more efficient and organized. Get started today.
