Welcome to our curated list of must-have phone systems for local plastic surgeries! As customer communication continues to evolve, so should your business’s interaction with patients. A solid phone system is not just about making and accepting calls; it can be the cornerstone of a thriving customer service offering, tying together various aspects of your patient management.
Here at Podium, we understand the significance of robust, adaptive, and user-friendly communication tools for your clinical operations. Let’s delve into our top recommendations tailored to your industry.
1. Podium Phones
Podium Phones tops our list because of its customer-centric design that’s intended to support small businesses, particularly in sectors like plastic surgery. Offering an array of features that aid in lead capture, customer communication, and revenue generation, Podium Phones brings a multitude of benefits to your practice.
Every incoming call is logged alongside text messages and other interactions, ensuring you have all the history and context you need as you engage with customers. Missed calls can automatically trigger a text reply, ensuring you never lose touch. Plus, its AI call summary feature generates a transcript of every call, enabling you to follow-up in a manner that aligns with previous interactions. We recommend Podium Phones for its unique combination of cutting-edge technology that is built around enhancing lead conversion and top-notch customer service. Its ability to integrate into your broader communication toolkit makes it a winning choice.
2. Aircall
Aircall provides a cloud-based phone system for teams like yours. With an intuitive and powerful administrative dashboard, strategic integrations, and a full feature set, Aircall can be swiftly implemented into your plastic surgery.
We recommend Aircall for its standard-setting voice clarity, comprehensive analytics, and seamless integrations. Its call whispering feature allows training and guidance to staff during calls without patient awareness, creating a learning environment that doesn’t compromise your patient experience.
3. Nextiva
Nextiva is another excellent option for a phone system, offering features such as unlimited calling, free local and toll-free numbers, and even online faxing. Suitable for plastic surgeries of all sizes, Nextiva ensures you can comfortably scale your operations while remaining connected.
We endorse Nextiva for its resilience in terms of call quality and uptime. Its robust analytics and reporting tools provide valuable insights into call performance, enabling you to continually enhance your patients’ interaction experiences.
4. Ooma Office
Ooma Office offers VoIP services with features designed to meet the needs of smaller practices. It provides a virtual receptionist, extension dialing, on-hold music, and more.
We suggest Ooma Office for its dependability and user-friendly interface. Plus, its commitment to providing dedicated customer support fits perfectly with the demands of the healthcare sector.
5. Grasshopper
Grasshopper places itself as a robust communication system for small enterprises. It provides a full slate of VOIP features while still being budget-friendly.
Opt for Grasshopper for its ease of setup and use. It also allows your business to have a local, toll-free, or vanity phone number, adding to your branding and professional appeal.
Ready to grow?
See immediate impact with Podium’s suite of lead management and communication tools.
6. 8×8 X Series
8×8 X Series brings together voice, video, chat, and contact center capabilities under one platform. Its ability to integrate with common business tools makes it a worthy option over more expensive systems.
Choose the 8×8 X Series for its broad scope of services and strong security features, key factors in the patient-centric plastic surgery industry.
7. Mitel MiCloud Business
Mitel MiCloud Business provides reliable, high-quality voice and video calling, a contact center, team messaging, and more.
We recommend Mitel MiCloud Business for its strong features and the fact that it’s highly customizable to suit your practice’s unique needs.
8. RingCentral
RingCentral is known for its scalable and customizable cloud-based system. Clear call quality, reliable service, and numerous integration possibilities make it a smart choice for many businesses.
We suggest RingCentral for its flexibility and adaptation that make it capable of scaling with your plastic surgery practice as it grows and evolves.
9. Vonage
Vonage offers business phone systems that deliver excellent call quality, extensive scalability, and a plethora of features, all while remaining fairly priced.
We recommend Vonage for its compatibility with a wide range of business software, ensuring you can link up your phone system with your other operations without any hiccups.
10. Dialpad
Dialpad provides a modern online phone system that includes VOIP calling, video meetings, and messaging. With unlimited calling and messaging, it’s designed to help your team communicate effectively.
Opt for Dialpad for its suite of communication options and intuitive, easy-to-use interface that makes adjusting to a new system effortlessly smooth.
Get Started
There are profound changes in communication technology that your plastic surgery can harness to better engage with patients and deliver superior service. Choosing the right phone system depends on the size, scale, and specific needs of your practice.
At Podium, we believe that maintaining robust lines of communication with your patients is invaluable for your practice’s growth and reputation. Our suggestion to plastic surgeries is to thoroughly evaluate each of these phone systems and eventually pick the one that aligns most closely with your strategic objectives and operational needs.
