Welcome to our take on the top 10 best phone systems for local businesses in the property management industry. With the constantly increasing rate of technological advancements, property managers need to keep up to ensure efficient communication with tenants, property owners, and service providers. The right phone system can significantly contribute to the productivity and responsiveness of your operations, which can influence the overall satisfaction of your clients and your business’ reputation.
At Podium, we understand this need and have researched and compiled a list of the best phone systems that we believe property managers should consider implementing in their operations.
1. Podium Phones
First on our list is the Podium Phones, a phone system designed for local businesses in the property management industry. Every phone call to your business will be logged into your Podium Inbox alongside text messages and other interactions, providing you with an organized history of your communications. The system also offers powerful automations to work leads more effectively, such as an automatic text reply whenever a missed call occurs.
We recommend Podium Phones for property managers due to its unique features that help capture and convert leads and provide excellent customer service. Its integration with Podium offers you a single communication tool to manage all your customer contacts. This integration makes it easier to track interactions with tenants and owners, monitor maintenance issues, and follow up on leads. With Podium Phones, property managers can streamline their work processes, enhancing their overall operational efficiency.
2. 3cConnect
3cConnect is a useful phone system for property management firms. This tool assists in streamlining workflows by providing a centralized system for all phone calls. All communications are tracked, making it easier to maintain and serve clients effectively.
We suggest 3cConnect because it enables property managers to multitask, increasing productivity. The system allows for simultaneous handling of conversations while ensuring every interaction is logged and followed up on correctly.
3. Open Dental
Open Dental is a flexible phone system that integrates with your existing hardware to enhance your property management operations. Though initially designed for dental practices, its robust features are also beneficial to property managers such as easy dialing, incoming call pop-ups, and automatic call notes.
We recommend Open Dental due to its easy-to-use interface that allows property management businesses to manage their phone communication efficiently. This system is fantastic for keeping documentation of all calls, ensuring nothing slips through the cracks.
4. ActiveCampaign
ActiveCampaign is another tool that enhances the communication line within a property management company. The phone system integrates CRM, email marketing, automation, and sales automation features, allowing businesses to streamline their workflow.
We recommend ActiveCampaign for local property management companies because it’s an all-in-one platform that enables you to keep track of tenant communication and manage your promotion campaigns efficiently.
5. Keap
Keap is famed for its excellent customer service. It offers voice calling, text messaging, and email capabilities; plus, it allows you to effectively track all your client conversations in one place.
We recommend Keap due to the versatility of its communication channels, making it easier for property management firms to have all their conversations tracked and stored in one location. No more time wasted looking through missed calls or forgotten appointments.
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6. HubSpot
HubSpot offers a phone system that allows businesses to make calls directly from the CRM tool. It is an excellent tool to manage and log sales calls and follow up with property owners and tenants without worrying about lost details.
We suggest HubSpot for its reliable and proven phone system that integrates seamlessly with its CRM. Having the ability to make and record calls from within the CRM makes it an extremely efficient tool for property management businesses.
7. Athena Health
Athena Health offers a robust and reliable phone system designed to streamline your communication process. It keeps record of your call logs and voicemails, ensuring you won’t miss any important details.
We recommend Athena Health’s phone system for its robust features that ensure you never miss a call or important detail. Unlike traditional phone services, Athena Health offers a significant upgrade that makes managing communication in a property management firm a lot more streamlined.
8. Pipedrive
Considered among the best sales CRM platforms, Pipedrive offers an integrated call tracking feature. This tool helps you to streamline your communications, providing a record of all outgoing and incoming calls.
We suggest using Pipedrive’s integrated phone system because it provides excellent visibility into all your phone communications. Moreover, it helps ensure business conversations are effective and that no crucial client details are overlooked.
9. Zoho CRM
One of the top CRM solutions, Zoho CRM offers a built-in phone bridge for businesses. This telephone system integrates with popular telephony providers, giving you the ability to make calls directly from Zoho CRM.
We suggest Zoho CRM’s phone solution due to its advanced telecommunications features that are beneficial for property management firms that require strong customer relationship management capabilities. With Zoho CRM, property managers can maintain efficient customer service and engagement.
10. Salesforce
Salesforce helps manage all your customer interactions from one place. It includes an integrated phone system called Salesforce Call that allows users to make, receive, and log calls directly within Salesforce.
We recommend Salesforce for property management businesses because of its comprehensive CRM features along with a powerful call system that ensures you keep track of all client interactions. This kind of efficiency tremendously reduces communication barriers between property managers and their clients, improving client satisfaction and retention.
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When choosing the best phone system for your property management business, you should consider factors such as the system’s features, ease of use, training and support, scalability, and pricing. All the phone systems we have recommended can make a tangible difference in your communication process and overall business operations.
However, Podium‘s unique offering stands out due to its seamless integrations into Podium’s suite of products that enhance not only your communication but your business operations overall. Whichever system you eventually choose, remember that communication is critical in the property management industry, and the right phone system can help you achieve just that.
