When it comes to running a successful roofing business, clear and prompt communication is crucial. That’s why your business needs a reliable, feature-rich phone system that can connect you with clients, team members, and vendors without a hitch.
We’ve researched and curated a list of the top 10 phone systems for local businesses in the roofing industry. We prioritized those that offer excellent reliability, advanced features, and seamless integration with other business tools. These technologies are designed to ease the communication process, aiding productivity and improving client relations. Get started with Podium.
1. Podium Phones
Designed with small businesses in mind, Podium Phones comes equipped with tools that help you efficiently capture leads, communicate with customers, and generate more revenue. It logs every phone call made to your business in your Podium Inbox, alongside text messages and other interactions. The system even populates up customer information when they call, including past conversations and reviews they’ve left for your business. Automation features, such as an automatic reply text in case of a missed call, make sure no lead is left unattended.
We recommend Podium Phones for roofing businesses due to its unique lead tracking and capturing features. Your business may find that the ability to automatically generate summaries and transcripts of calls is especially beneficial. For example, in case a client reports a leak, your team can quickly go through previous call information for specifics about the initial roofing job. Combining Podium Phones with Podium’s other tools brings an added advantage of consolidating all your customer interactions in one place, making management much easier.
2. RingCentral
RingCentral offers a comprehensive suite of communication tools designed to connect multiple team members with customers. Its services include voice, video, and team messaging features, making it a versatile choice for businesses of various sizes.
For roofing businesses, RingCentral can prove to be a cost-effective and reliable communication solution. By allowing easy coordination between the onsite team and head office, it ensures seamless operation and improved productivity.
3. Nextiva
Nextiva provides a complete suite of cloud-based communication services. This solution offers voice calling alongside other features such as customer relationship management, live chat, survey tools, and more.
We recommend Nextiva due to its smart automation features. For example, your roofing business could automate routine tasks such as scheduling service appointments or sending follow-up reminders to customers. This allows your team to focus more on core tasks.
4. GoToConnect (formerly Jive)
GoToConnect provides a robust, scalable, and feature-rich phone system for businesses of all sizes. The VoIP-based system includes video conferencing, interactive voice response, call routing, and more.
For roofing businesses that require a versatile and unified communications system, GoToConnect presents an enticing option. Its ability to manage high call volumes can be particularly useful during peak seasons.
5. Vonage Business Communications
Vonage Business Communications is a cloud-based communication solution that offers voice calling, team messaging, and video conferencing. It is known for its rich API environment and integration with top CRM platforms.
The integration capabilities of Vonage Business Communications are excellent for roofing businesses that already use popular CRM software. This feature keeps your client communication data in one place, enabling more personalized customer service.
Ready to grow?
See immediate impact with Podium’s suite of lead management and communication tools.
6. Ooma Office Phone
With its simple setup and intuitive interface, Ooma Office Phone is a favorite among small and medium-sized businesses. It supports virtual receptionists, extension dialing, music on hold, and more.
Roofing businesses appreciate the virtual receptionist feature as it professionally greets your callers, reducing the need for a dedicated telephone operator.
7. Twilio
Twilio offers a cloud-based phone system that allows businesses to build their own communication applications. Features include voice calling, messaging, and video.
For a roofing business aiming to add customizable phone features to its existing workflow, Twilio provides a suitable platform. Its flexibility allows you to design a communication system that meets your specific business needs.
8. Zoom Phone
While popularly known for its video conferencing tools, Zoom Phone also offers a cloud phone solution. It supports direct phone numbers, automatic voicemail transcriptions, secure HD audio, and more.
Roofing businesses looking for a secure and high-quality communication system may find Zoom Phone to be an ideal choice. Its high-quality audio ensures clear conversations, which are critical when relaying precise project details.
9. 8×8
8×8 offers a complete suite of cloud communication services including chat, video meetings, and cloud phone services–all in one unified platform.
We recommend 8×8 to roofing businesses that require a unified communication system. It allows real-time collaboration among your team members, ensuring everyone is updated on the latest project changes.
10. Grasshopper
Grasshopper is a virtual phone system designed specifically for small businesses. It includes features like call forwarding, voicemail, and business texting.
For smaller roofing businesses or those just starting, Grasshopper is a valuable tool. The business texting feature allows for quick communication with your clients without relying solely on phone call or email.
Get Started
As a roofing business, improving your phone system can significantly contribute to your overall efficiency and customer satisfaction. An ideal phone system for your roofing business is one that suits your unique needs and facilitates better communication internally and with clients. Whether you’re a small family business or an established company, there’s a tool to suit your specific needs. Overall, maximizing your business’s potential involves leveraging the right technologies, and Podium stands ready to help you upgrade your communication system and improve productivity. Explore our marketplace today to find the best tools tailored for your business.
