Being an RV dealer comes with unique challenges. From managing inventory to interacting with customers, the complexity of your operations can be intense. One of the most crucial aspects in this industry is customer communication, specifically over the phone, which can pivot the balance of your business operations. Having a robust phone system in place can streamline the management of your RV dealership, increase sales, and facilitate notable customer service experiences.
1. Podium Phones
Podium Phones is our top choice and for all the right reasons. Designed specifically for businesses that crave a streamlined communication process, Podium Phones integrates seamlessly with other Podium features. Whether you need to juggle between texts and calls, or want to automate responses to missed calls, Podium Phones has got you covered.
The platform maintains a log of every single interaction within its inbox feature for future referencing, ensuring no information falls through the cracks. Its AI-powered call summary feature generates detailed transcripts and summaries of all your calls, allowing you to pick up right where you left off and enhancing your customer relationship management. A unique blend of phone features and other interaction modes integrated in one place make Podium Phones a compelling choice for an RV dealer business.
2. RingCentral Office
For RV dealers looking for an all-in-one phone solution, RingCentral Office is a great fit. The system is cloud-hosted, allowing users to take calls on any device, which is perfect for dealerships’ on-the-go nature.
We recommend RingCentral for its quality customer service and extensive feature set. Its capacity to integrate with various applications and services also renders it a superb tool for RV dealers looking to streamline their communication channels.
3. Nextiva
Nextiva offers an easy to use, highly flexible, and reliable business phone system. One key feature is its ability to convert voicemails into emails, allowing you to quickly respond to customers even when tied up.
We recommend Nextiva for its reliability and customer support. The flexibility it offers, especially for mobile operations often seen at RV dealerships, makes it a robust tool that can meet your business’s unique needs.
4. Grasshopper
If your RV dealership is small and looking for a simple but effective phone system, consider Grasshopper. It offers all the necessary features including custom greetings, call forwarding, and voicemails sent via email, without overwhelming users.
We recommend Grasshopper for small RV dealers looking for a robust yet simple-to-use phone system. Its no-frills approach ensures you get the services you need without the complication of added features that may not be relevant to your business.
5. Aircall
Aircall is a cloud-based phone system built specifically for teams. It integrates with popular CRM systems and comes equipped with call recording, analytics, and instant numbers in over 40 countries.
We recommend Aircall for teams that need full control over their phone system. Its CRM integrations simplify all interactions, ensuring seamless workflow connectivity and more effective customer relationship management.
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6. Mitel
Mitel is a top player in the Unified Communications industry. Its platform comes with automation features and collaboration tools and can be tailored to suit any size or type of business.
We recommend Mitel if you’re looking for a unified and comprehensive communications solution. The platform is scalable, integrates with several third-party applications, and has a solid reputation in the industry, all of which are big pluses for RV dealerships.
7. 8×8
8×8 is a cloud-based VoIP system simply bursting with features including auto-attendants, dial-in conferencing, directory assistance, ring groups, and advanced call forwarding. Additionally, it integrates well with CRM systems such as Netsuite, Zendesk, and Salesforce.
We recommend 8×8 for its ample features and ease of integration with CRM systems. This can be specifically beneficial for RV dealers that often handle a vast range of interactions that require both operational effectiveness and seamless customer service.
8. Ooma Office
Ooma Office is a phone system designed with small businesses in mind. It’s relatively easy to set up and offers features such as a virtual receptionist, extension dialing, on-hold music, and ring groups.
We recommend Ooma for the simplicity of its design and setup that makes it perfect for smaller RV dealerships. Its advanced features offer a professional customer experience without the complexity of other systems.
9. Phone.com
Phone.com offers over 50 customizable features and has excellent customer support. Its flexible system suits both small businesses and enterprises offering value by seamlessly connecting staff and customers.
We recommend Phone.com for its versatility and customer support. Its numerous customizable features provide a robust system that can morph into exactly what your RV dealership business needs.
10. GoTo
GoTo is a powerful tool that simplifies communication for businesses. It offers features such as unlimited extensions, local and long-distance calling, virtual fax, and others.
We recommend GoTo as it provides a breadth of features designed to boost your business communication efficiency. It’s a great fit for RV dealerships due to its unlimited extensions that enable smooth coordination between different teams.
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We hope this list helps you choose the perfect phone system for your RV dealership. All of these options have their strengths and are well-regarded in the industry. Ultimately, the best phone system will depend on your dealership’s unique needs and configuration.
Podium provides an integrated approach for managing business communication and customer interactions that not only takes care of your phone communication needs but also unifies different modes of communication under one platform. Discover Podium today to boost your customer service and drive your dealership toward success.
