The technological revolution and accentuated online communication have reimagined the phone call. But a phone call can help you deliver a unique and personalized customer experience that text and email cannot match. Moreover, in industries like vision where personal health is involved, phone calls can be more empathetic and reassuring.
Read on for our top 10 phone systems tools that can benefit vision businesses, helping you make the right choice for your local business. Also, check out Podium for a more inclusive idea of how online presence management works.
1. Podium Phones
Our top pick is Podium Phones. This phone system is specially designed for small businesses like those in the vision industry. Packed with features that help you capture and convert leads while enabling you to have meaningful conversations with your customers, Podium Phones ensures an increase in your revenue. Each phone call your business receives is logged in your Podium Inbox along with text messages and other interactions. When a customer calls, you see a pop-up of information about them including past conversations and reviews they’ve left for your business.
We confidently recommend Podium Phones for vision clinics as you can count on its fantastic features that keep you on top of your interactions, ensuring you never miss a call or a lead. It integrates seamlessly with your Podium platform, giving you a comprehensive communication management tool that will take your local business to the next level.
2. RingCentral
Second on our list is RingCentral. Designed for businesses of every size, it offers a wide range of features from video conferencing to SMS and phone calls. The system also integrates effortlessly with other communication tools, ensuring a seamless communication experience. It includes features like audio conferencing, internet fax, professional setup, and training for your business.
We recommend RingCentral due to its comprehensive suite of communication tools and excellent customer support. This tool streamlines your internal and external communications, ensuring that all of your customers’ vision-related queries and concerns are addressed in a timely and efficient manner.
3. Nextiva
Nextiva is another excellent phone system for local businesses in the vision industry. It offers cloud-based communication solutions, enabling you to manage your phone calls, video conferencing, and client databases from one platform. With the option of unlimited calling and SMS in the US and Canada, it also includes voicemail to email functionality and a mobile app for on-the-go communication.
We recommend Nextiva for its simplicity and ease of use. It’s a robust platform that can handle all of your communication needs, ensuring that your vision business remains connected to your customers without missing any calls or inquiries.
4. Vonage
Suitable for vision clinics, Vonage offers a comprehensive set of VoIP services that include phone, email, and text messaging. What makes Vonage stand apart is its top-notch customer service and affordable pricing.
We find Vonage a good fit for vision businesses due to its affordable pricing, quality service, and easy-to-use interface. Using Vonage, you can effectively manage your calls and improve customer interaction, which is crucial for local businesses in the vision industry.
5. 8×8 X Series
The 8×8 X Series is an all-in-one communication solution that offers voice, video, and chat services. Perfect for businesses in the vision industry, it offers different pricing tiers to match your business size and needs. Plus, it comes with features like team messaging, call handling, and advanced IVR.
We recommend 8×8 X Series for its built-in integration with CRM. Combining phone calls and customer data will let your vision clinic provide personalized customer service, enhancing customer satisfaction.
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6. Grasshopper
Grasshopper is a virtual phone system designed for entrepreneurs and small businesses. With features like custom greetings, call forwarding, and voicemail transcription, it’s a great solution for vision clinics looking to professionalize their phone interactions.
Grasshopper earns our recommendation for its simplicity and ability to maintain a professional presence. Particularly for vision clinics, its ability to handle multiple calls simultaneously ensures that no customer is left unanswered.
7. Jabber
Jabber, by Cisco, is an all-around communication platform offering voice, video, and instant messaging on multiple devices. Imagine the advantage of instant video consultation for vision businesses, where you can show and discuss products with clients remotely.
Jabber earns our recommendation for its multi-device compatibility. This means you can receive client calls even when you’re out of the office, improving the productivity and efficiency of your business operations.
8. AT&T Business Phone
If you’re looking for a reliable landline phone system, AT&T Business Phone can be a good option. It offers a variety of plans, from basic caller ID and call waiting to more advanced features like call forwarding and three-way calling.
AT&T Business Phone gets our nod for its reliability and diversity of features. Its unbeatable network coverage is another reason why it’s a good fit for vision businesses with multiple locations.
9. Ooma Office for Business
Ooma Office for Business offers flexible VoIP solutions that can be customized for businesses of all sizes. The Ooma system features an online interface where you can check call logs, change settings, and add or remove extensions.
We recommend Ooma Office for its feature-rich platform and customization options. Plus, the burdens of hardware and software management are taken care of so you can focus more on serving your clients.
10. Google Voice for Business
Rounding up our list is Google Voice for Business. It is an affordable VoIP solution that integrates well with other Google services. The platform can transcribe voicemail messages into text, making it easier and more convenient to receive and manage messages.
We recommend Google Voice as it’s not only affordable but also provides seamless integration with other Google services. This can be particularly beneficial for vision clinics that are already using Google services for their daily operations.
Get Started
Choosing the right phone system can help meet your business needs effectively, achieve better customer satisfaction, and ultimately drive your business growth. Podium is committed to empowering vision clinics with leading-edge communication solutions. From text messages to phone calls, Podium offers a comprehensive communication platform for your local business to manage its online reputation better. Equip your business with a supportive phone system and watch your customer communication transform for the better.
