When it comes to enhancing your exteriors business growth, nothing can hit the mark more effectively than well-implemented SMS marketing strategies. The rise of smartphone usage has made it apparent that smart businesses can take advantage of text communications to make more profit. So, let’s take a look at 10 fantastic SMS marketing tips for your exteriors business:
1. Build SMS Marketing Lists
Start by reaching out to your customers and requesting them to opt-in to your text marketing campaigns. Send emails, post website pop-ups, or even verbally request at point of service. The more your list grows, the wider your reach becomes.
Optimizing your customer database using tools like Podium Contacts can help you categorize your customers for targeted text campaigns.
2. Send Appointment Reminders
One of the simplest forms of SMS marketing is sending appointment reminders. This not only ensures fewer no-shows and cancellations but also improves your customer experience.
Utilizing scheduling platforms with texting capabilities can help you effectively manage the process so you can focus more on your business operations.
3. Provide Real-Time Updates
Keeping your customers informed about all things related to your exteriors business is a smart move. Update them about every ongoing process, completed task, and delivery schedule. This courtesy boosts your trust factor.
A texting platform like Podium Inbox ensures a seamless two-way conversation with your customers.
4. Showcase Newest Arrivals
Exteriors businesses frequently update their portfolio with new products or services. Using SMS to make your customers aware can lead to quick sales as mobiles are always within arm’s reach.
Ensure the message is well-timed and that the product details are precise for higher engagement.
5. Personalize Messages
Personalized messages have a higher conversion rate as they resonate with customers. Addressing them by name and constructing your text messages based on their preferences, purchase history, or behavior can drive great results.
Investing in sophisticated CRM tools with SMS integration can help mold personalized messages automatically.
Ready to grow?
See immediate impact with Podium’s suite of lead management and communication tools.
6. Offer Customer Support
Using SMS to offer customer support is increasingly popular as it provides instant one-on-one conversation. Quick resolution of queries and being reachable is key to good customer service and improves your reputation.
Maintain an organized record of customer conversations for future reference and support.
7. Request Feedback and Reviews
Asking customers for feedback and reviews indicates that you value their opinions and are striving to improve. Make it easy for them to provide feedback by including a link in your text message.
Storing and analyzing these reviews can provide insights to shape your business strategies.
8. Promote Exclusive Offers
Announcing special promotions, discounts, or exclusive offers through SMS can ensure higher visibility and urgency. Make sure your text includes an enticing offer and a clear CTA.
Tailor your promotions to fit individual customer needs for better results.
9. Send Birthday Wishes
A birthday message may seem old school, but it’s a non-intrusive way to maintain casual contact with your clients. Wishing clients on their special day shows you care and helps keep your brand top of mind. Use a CRM that keeps track of customer details for effective execution.
10. Optimize Your Digital Presence
Enhance your digital visibility by coupling it with your SMS marketing. Share your recent blog posts, how-to guides, video tours, and even new webpage links through your text messages for a multi-channel approach.
Podium Text Marketing provides an intuitive platform to manage your multi-dimensional marketing strategies effectively.
Text Your Way to Success with Podium
Text communication is redefining marketing practices in the exteriors industry. Implementing these tips with efficient texting tools like those offered by Podium can contribute to a stronger relationship with your customers and boost your bottom line. When used effectively, SMS marketing strategies assist in streamlining your business communications and enhancing engagement, pushing your exteriors business toward increased growth and success.
