10 Best Weave Alternatives for 2024
Weave, an all-in-one customer communication platform, helps you connect with customers through powerful communication options. All-in-one customer communication platforms are common in the industry, as they keep all your business tools in one place and make it simpler to manage your customer base.
What is Weave?
Weave is an all-in-one customer communication and management platform that combines customer management software with engagement features, such as communicating with customers by text, email, and phone. It allows you to schedule customers, receive payments, and manage your communications from a single platform.
Why do people use Weave?
Businesses choose to use Weave because it increases customer retention by collecting payments, personalizing communications, filling gaps in schedules, and more.
Weave also has a cloud phone system and voice-over-internet protocol (VoIP) that makes it easier to stay connected. On its dashboard, it handles call analytics, including call activity and predictions about when the highest-volume times will be.
With Weave, there are no long-term contracts, which sets it apart from some competitors.
Podium or Weave
Advantages | Podium | Weave |
Free 14-day trial for everyone | ✓ | |
Text-based Website Chat | ✓ | |
Send customer surveys via text | ✓ | |
Collect and manage reviews | ✓ | ✓ |
Text to Pay | ✓ | ✓ |
Email marketing | ✓ | Only on the Pro and Elite plans |
Weave vs Podium: Main Features
Weave is designed to work with multiple industries, including dental specialties, HVAC services, and optometry. Key features include:
- Appointment reminders
- Two-way text messages
- Schedule confirmations
- Missed call texting
- Online scheduling
- Digital forms
- Bulk texting
- Call queue
- Overdue patients list
Weave doesn’t offer its pricing online. Instead, you have to call to get pricing or fill out a form for a demo.
Podium works as an online communication and review management platform. Podium helps you manage reviews and customer communications all in a single platform. Podium also helps local businesses manage their online reputations. It has its own AI Employee, which communicates similarly to humans and handles tasks, such as responding to inquiries, automatically.
Key features of Podium include:
- Voicemail transcriptions
- Conversation history
- One-to-one text messages
- Bulk messaging
- Website chat widgets
- Google, Facebook, and industry-specific review site reviews
- Text marketing
- Messaging features
- Hosted SMS
…and many other impressive options. Podium starts at $399 per month for the core plan. Get a demo.
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10 Best Weave Alternatives in 2024
Weave has several competitors that are similar, but whether or not they’re better for your business depends on the exact features you’re looking for in a communication platform. If you need an all-in-one lead system, for example, Podium should be your top choice.
Here’s more about some of the other alternatives you may want to take a look at in 2024. Top competitors include:
Podium
Podium is an all-in-one consolidated lead conversion platform with review management and an AI Employee to help you respond to new leads quickly. With your AI-powered inbox, you can view and respond to customer interactions all in one place. From chats and texts to calls and social media messages, you have complete control over lead management with Podium.
Even better? Podium doesn’t hide the cost. Starting at $399 a month, you can access the core plan with features including basic automation, customization options, chat, phone, and email support, one-on-one personal boarding, and more. Get a demo.
Solutionreach
Solutionreach is a patient-engagement solution that focuses on a patient’s lifecycle with a medical practice. It handles messaging and calls itself a Revenue Cycle Messaging™ solution. It has digital patient intake forms, online patient scheduling, automated insurance eligibility verification checks, two-way texting, and other features. Solutionreach doesn’t offer pricing details on its website, so you’ll need to request pricing or a demo.
RevenueWell
RevenueWell’s patient-experience software automates critical tasks and helps you keep in touch with your patients to encourage them to keep returning. It also has solutions such as phone systems and waiting room TVs, appointment reminders, and data insights to track your performance. RevenueWell has software and marketing plans, with the software starting at $189 a month.
NexHealth
Your medical office can run more smoothly when you have tools that fill gaps in your schedule or send reminders to patients. NexHealth has multiple features, including digital forms, medical alerts, 1-click recalls, waitlisting, reminders, and review management. It also allows you to create campaigns and collect digital payments. You can get the price for your business by contacting Nexhealth.
Mindbody
Mindbody states it can grow your business by 36% in six months, which is perfect for private practices and hospitals alike. It offers class and appointment scheduling and schedule management, automated marketing tools, and tools to fill gaps in your schedule. With the Mindbody business app, you can stay connected to your business and sales even on your mobile devices.
Custom plans start at $129 a month.
Birdeye
Birdeye has several features to help businesses, both small and enterprise, manage their operations. With Birdeye, you can take online bookings, communicate with text messaging, accept payments via text, send appointment reminders, and more. To get pricing, fill out the pricing configurator, which puts you in touch with Birdeye.
Covetrus Pulse
Covetrus Pulse is a Veterinary Operating System (vOS). It has cloud practice management tools as well as communication tools that link to Covetrus services and products and third-party apps. The software is available on mobile internet devices or desktop computers and provides strong customer support with a 24-7 resource center for onboarding. Request a demo to get pricing information.
Paubox
Paubox is designed to make sending HIPAA-compliant emails simpler. It is an email encryption solution with a user-friendly interface. All emails and associated attachments are sent with TLS 1.3 or 1.2 encryption. Encrypted emails may be opened by secure link rather than in the inbox, which is ideal for recipients who can’t get encrypted emails. Pricing starts at $29 a month for five senders.
AI-Powered Reviews to Help You Grow
Double your monthly reviews in as little as 60 days and make more out of the interactions you have with clients with Podium’s AI-powered product. Send out textable review invites and attract more customers with your positive feedback. And, you can collect and manage all your reviews in one place with Podium, making it easy to stay on top of the latest and greatest. Watch a demo to see more.
Streamline your entire business.
See immediate impact with Podium’s suite of lead management and communication tools.
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