Online reviews can do more than just improve your business’ online reputation. They can increase your visibility by improving local SEO. They can help you build trust and loyalty with your customer base. And they can give you another opportunity to engage with and build relationships with your customers.
If online reviews offer all of these benefits, why aren’t more businesses jumping at the opportunity to collect them from their customers? Traditional methods of sending email blasts to customers requesting online reviews have fallen flat, but now there is a better way. By taking advantage of the ubiquity of mobile devices, many businesses have found success inviting customers through text messages.
Don’t believe me? Check out our infographic below where we quantify the value of online reviews while highlighting the value an online review management platform can bring to your business.
Request a demo to see how Podium’s cloud-based solution can help your business use text messages to invite your happiest customers to review your business. Podium’s efficient, mobile process can help your business collect 15x more reviews than traditional platforms, which in turn will improve local SEO and ultimately boost revenues.