Your Facebook Business Page helps you communicate directly with customers but it also helps customers find and review your business. If you’re still on the fence about the importance of reviews, consider the fact that 97% of consumers say that reviews factor into their purchase decision. By setting up your Facebook Business Page correctly, you’ll not only be prepared for positive reviews, but you’ll know how to handle negative reviews too.
In this ebook, you’ll learn how to set up your Facebook Business Page for success with step-by-step instructions and tips on getting the most out of each customer review.
Specifically, you’ll learn:
- The growing importance of online reviews and ratings
- How to add Facebook Reviews to your customer’s journey
- How to get more Facebook Reviews
- How to respond to negative Facebook Reviews
- How to delete negative Facebook Reviews
To start reading the Facebook Business Reviews Guide, click here.