As a business owner or manager, having insights into every corner of your business can be difficult. Podium helps solve this problem by keeping you, as a manager or business owner, aware of customer feedback and experience. The Podium dashboard won’t only show you all of the great reviews your business is getting, but also the customer feedback that has key insights to help you improve your business.
It’s nearly impossible to improve day-to-day operations if you’re unsure of what is and is not working. With Podium, you’ll discover transparency in your business and quickly be made aware of efficiencies that you can improve upon or validate operational changes you’ve made. Through customer feedback and reviews you can effectively drive positive experience for your customers and efficiency for your business.
Do you know what your customers are saying about your business? Podium allows your business to take a pro-active approach to building and managing your online reputation. With Podium you can see reviews from the most influential review sites, send review invites via text message, and monitor new reviews as they go live — all resulting in increased local SEO and brand trust for your business.