Get referrals, convert leads, and more—check out new text marketing automations

What's New in Podium: September 2022

Let’s kick off September with the introduction of Marketing Automations. Next, we’ll dive into the latest updates to Podium Voice. After that, we introduce you to the brand new Apps Home page, an easier way to input and see your connected Apps in the Podium Marketplace. 
And lastly, we’re so close to releasing our new mobile app for iOS and Android. Curious to see more? We’ll give you an exclusive sneak peek below.
Let’s get started.
<h3>Never miss an opportunity to connect with your customers with Marketing Automations.</h3>
Introducing Marketing Automations, a powerful new Campaigns capability designed to help our customers extend their marketing reach and drive more revenue without adding to their already busy schedules. 
Starting with the Marketing Automations dashboard. 
Here you can explore our portfolio of pre-built automations that send relevant, timely marketing messages based on how your customers interact with your business.
<img loading="lazy" decoding="async" class="alignnone size-large wp-image-23874" src="https://cms.podium.com/wp-content/uploads/2022/10/Screen-Shot-2022-10-04-at-4.35.58-PM-1024x726.png" alt="" width="640" height="454" srcset="https://cms.podium.com/wp-content/uploads/2022/10/Screen-Shot-2022-10-04-at-4.35.58-PM-1024x726.png 1024w, https://cms.podium.com/wp-content/uploads/2022/10/Screen-Shot-2022-10-04-at-4.35.58-PM-300x213.png 300w, https://cms.podium.com/wp-content/uploads/2022/10/Screen-Shot-2022-10-04-at-4.35.58-PM-768x545.png 768w, https://cms.podium.com/wp-content/uploads/2022/10/Screen-Shot-2022-10-04-at-4.35.58-PM-1536x1090.png 1536w, https://cms.podium.com/wp-content/uploads/2022/10/Screen-Shot-2022-10-04-at-4.35.58-PM-2048x1453.png 2048w, https://cms.podium.com/wp-content/uploads/2022/10/Screen-Shot-2022-10-04-at-4.35.58-PM-600x426.png 600w, https://cms.podium.com/wp-content/uploads/2022/10/Screen-Shot-2022-10-04-at-4.35.58-PM-360x255.png 360w, https://cms.podium.com/wp-content/uploads/2022/10/Screen-Shot-2022-10-04-at-4.35.58-PM-160x114.png 160w, https://cms.podium.com/wp-content/uploads/2022/10/Screen-Shot-2022-10-04-at-4.35.58-PM-350x248.png 350w, https://cms.podium.com/wp-content/uploads/2022/10/Screen-Shot-2022-10-04-at-4.35.58-PM-100x71.png 100w, https://cms.podium.com/wp-content/uploads/2022/10/Screen-Shot-2022-10-04-at-4.35.58-PM-484x343.png 484w" sizes="(max-width: 640px) 100vw, 640px" />
Getting started requires little to no effort. Simply select an automation, customize it, then turn it on. Easy, right?
And after the initial set-up, your automations do the work for you, increasing marketing efficiency by eliminating repetitive tasks so that you can reach customers even when your hands are full. 
Take our Website Retargeting automation for example — this automation is perfect for improving website conversion by re-engaging visitors who have bounced off your website.
<img loading="lazy" decoding="async" class="alignnone size-large wp-image-23875" src="https://cms.podium.com/wp-content/uploads/2022/10/Website-re-targetting-2-872x1024.png" alt="" width="640" height="752" srcset="https://cms.podium.com/wp-content/uploads/2022/10/Website-re-targetting-2-872x1024.png 872w, https://cms.podium.com/wp-content/uploads/2022/10/Website-re-targetting-2-256x300.png 256w, https://cms.podium.com/wp-content/uploads/2022/10/Website-re-targetting-2-768x902.png 768w, https://cms.podium.com/wp-content/uploads/2022/10/Website-re-targetting-2-426x500.png 426w, https://cms.podium.com/wp-content/uploads/2022/10/Website-re-targetting-2-341x400.png 341w, https://cms.podium.com/wp-content/uploads/2022/10/Website-re-targetting-2-136x160.png 136w, https://cms.podium.com/wp-content/uploads/2022/10/Website-re-targetting-2-298x350.png 298w, https://cms.podium.com/wp-content/uploads/2022/10/Website-re-targetting-2-85x100.png 85w, https://cms.podium.com/wp-content/uploads/2022/10/Website-re-targetting-2-292x343.png 292w, https://cms.podium.com/wp-content/uploads/2022/10/Website-re-targetting-2.png 1248w" sizes="(max-width: 640px) 100vw, 640px" />
Or, how about our Review Referral automation? 
This one is all about promoting word-of-mouth by encouraging customers who have reviewed your business positively to share their experience and refer your business to friends and family.
<img loading="lazy" decoding="async" class="alignnone size-full wp-image-23876" src="https://cms.podium.com/wp-content/uploads/2022/10/Review-Referral-1.png" alt="" width="624" height="754" srcset="https://cms.podium.com/wp-content/uploads/2022/10/Review-Referral-1.png 624w, https://cms.podium.com/wp-content/uploads/2022/10/Review-Referral-1-248x300.png 248w, https://cms.podium.com/wp-content/uploads/2022/10/Review-Referral-1-414x500.png 414w, https://cms.podium.com/wp-content/uploads/2022/10/Review-Referral-1-331x400.png 331w, https://cms.podium.com/wp-content/uploads/2022/10/Review-Referral-1-132x160.png 132w, https://cms.podium.com/wp-content/uploads/2022/10/Review-Referral-1-290x350.png 290w, https://cms.podium.com/wp-content/uploads/2022/10/Review-Referral-1-83x100.png 83w, https://cms.podium.com/wp-content/uploads/2022/10/Review-Referral-1-284x343.png 284w" sizes="(max-width: 624px) 100vw, 624px" />
No matter which automation you choose, you have full control of when and what messages are delivered, so you can have complete confidence that Podium will send the right message at the right time. 
With automations, you’ll never miss another opportunity to connect with your customers and grow your business.
<h3>Keep missed calls from becoming missed customers with easier one-click callbacks.</h3>
People who find your business online want to get in touch with you quickly. And if they don’t hear from you, they’ll probably head back to Google to call one of your competitors.
<img loading="lazy" decoding="async" class="alignnone size-large wp-image-23881" src="https://cms.podium.com/wp-content/uploads/2022/10/image-17-1024x708.png" alt="" width="640" height="443" srcset="https://cms.podium.com/wp-content/uploads/2022/10/image-17-1024x708.png 1024w, https://cms.podium.com/wp-content/uploads/2022/10/image-17-300x208.png 300w, https://cms.podium.com/wp-content/uploads/2022/10/image-17-768x531.png 768w, https://cms.podium.com/wp-content/uploads/2022/10/image-17-1536x1063.png 1536w, https://cms.podium.com/wp-content/uploads/2022/10/image-17-600x415.png 600w, https://cms.podium.com/wp-content/uploads/2022/10/image-17-360x249.png 360w, https://cms.podium.com/wp-content/uploads/2022/10/image-17-160x111.png 160w, https://cms.podium.com/wp-content/uploads/2022/10/image-17-350x242.png 350w, https://cms.podium.com/wp-content/uploads/2022/10/image-17-100x69.png 100w, https://cms.podium.com/wp-content/uploads/2022/10/image-17-496x343.png 496w, https://cms.podium.com/wp-content/uploads/2022/10/image-17.png 1694w" sizes="(max-width: 640px) 100vw, 640px" />
But now, Podium Voice lets you dial them back with just one click — right from the missed call notification. 
Instead of writing down some bullet points on a piece of scrap paper, you can store important information from the call right in Podium. 
After a call ends, the call popup will stay up for 5 seconds, with options to document notes, add contact details, or send a follow-up text.
<img loading="lazy" decoding="async" class="alignnone size-full wp-image-23882" src="https://cms.podium.com/wp-content/uploads/2022/10/call.png" alt="" width="672" height="624" srcset="https://cms.podium.com/wp-content/uploads/2022/10/call.png 672w, https://cms.podium.com/wp-content/uploads/2022/10/call-300x279.png 300w, https://cms.podium.com/wp-content/uploads/2022/10/call-538x500.png 538w, https://cms.podium.com/wp-content/uploads/2022/10/call-360x334.png 360w, https://cms.podium.com/wp-content/uploads/2022/10/call-160x149.png 160w, https://cms.podium.com/wp-content/uploads/2022/10/call-350x325.png 350w, https://cms.podium.com/wp-content/uploads/2022/10/call-100x93.png 100w, https://cms.podium.com/wp-content/uploads/2022/10/call-369x343.png 369w" sizes="(max-width: 672px) 100vw, 672px" />
Have you checked out Podium Voice yet? We’re continuing to add features to make it the best phone solution available to local businesses like yours. 
Head to <a href="https://www.podium.com/voice">podium.com/voice</a> to learn more. And be sure to join the waitlist so you’re notified when it’s available in your area.
<h3>Introducing, Apps Home. </h3>
This is a brand-new homepage for the Podium Marketplace. 
You can now easily input the day-to-day systems you use to run your business—solutions like Hubspot, Quickbooks, and Mailchimp. 
<img loading="lazy" decoding="async" class="alignnone size-large wp-image-23878" src="https://cms.podium.com/wp-content/uploads/2022/10/image-24-1024x492.png" alt="" width="640" height="308" srcset="https://cms.podium.com/wp-content/uploads/2022/10/image-24-1024x492.png 1024w, https://cms.podium.com/wp-content/uploads/2022/10/image-24-300x144.png 300w, https://cms.podium.com/wp-content/uploads/2022/10/image-24-768x369.png 768w, https://cms.podium.com/wp-content/uploads/2022/10/image-24-1536x739.png 1536w, https://cms.podium.com/wp-content/uploads/2022/10/image-24-2048x985.png 2048w, https://cms.podium.com/wp-content/uploads/2022/10/image-24-600x289.png 600w, https://cms.podium.com/wp-content/uploads/2022/10/image-24-360x173.png 360w, https://cms.podium.com/wp-content/uploads/2022/10/image-24-160x77.png 160w, https://cms.podium.com/wp-content/uploads/2022/10/image-24-350x168.png 350w, https://cms.podium.com/wp-content/uploads/2022/10/image-24-100x48.png 100w, https://cms.podium.com/wp-content/uploads/2022/10/image-24-713x343.png 713w" sizes="(max-width: 640px) 100vw, 640px" />
First, you tell us the tools you use. After that, take 5 minutes to connect them to Podium—it just takes a few clicks—and set up any automations.
<img loading="lazy" decoding="async" class="alignnone size-large wp-image-23877" src="https://cms.podium.com/wp-content/uploads/2022/10/image-25-1024x494.png" alt="" width="640" height="309" srcset="https://cms.podium.com/wp-content/uploads/2022/10/image-25-1024x494.png 1024w, https://cms.podium.com/wp-content/uploads/2022/10/image-25-300x145.png 300w, https://cms.podium.com/wp-content/uploads/2022/10/image-25-768x370.png 768w, https://cms.podium.com/wp-content/uploads/2022/10/image-25-1536x741.png 1536w, https://cms.podium.com/wp-content/uploads/2022/10/image-25-2048x987.png 2048w, https://cms.podium.com/wp-content/uploads/2022/10/image-25-600x289.png 600w, https://cms.podium.com/wp-content/uploads/2022/10/image-25-360x174.png 360w, https://cms.podium.com/wp-content/uploads/2022/10/image-25-160x77.png 160w, https://cms.podium.com/wp-content/uploads/2022/10/image-25-350x169.png 350w, https://cms.podium.com/wp-content/uploads/2022/10/image-25-100x48.png 100w, https://cms.podium.com/wp-content/uploads/2022/10/image-25-711x343.png 711w" sizes="(max-width: 640px) 100vw, 640px" />
For example, maybe you want to automatically send a review invitation from Podium after something happens in ServiceTitan!
<img loading="lazy" decoding="async" class="alignnone size-large wp-image-23880" src="https://cms.podium.com/wp-content/uploads/2022/10/image-18-1024x487.png" alt="" width="640" height="304" srcset="https://cms.podium.com/wp-content/uploads/2022/10/image-18-1024x487.png 1024w, https://cms.podium.com/wp-content/uploads/2022/10/image-18-300x143.png 300w, https://cms.podium.com/wp-content/uploads/2022/10/image-18-768x365.png 768w, https://cms.podium.com/wp-content/uploads/2022/10/image-18-1536x730.png 1536w, https://cms.podium.com/wp-content/uploads/2022/10/image-18-2048x974.png 2048w, https://cms.podium.com/wp-content/uploads/2022/10/image-18-600x285.png 600w, https://cms.podium.com/wp-content/uploads/2022/10/image-18-360x171.png 360w, https://cms.podium.com/wp-content/uploads/2022/10/image-18-160x76.png 160w, https://cms.podium.com/wp-content/uploads/2022/10/image-18-350x166.png 350w, https://cms.podium.com/wp-content/uploads/2022/10/image-18-100x48.png 100w, https://cms.podium.com/wp-content/uploads/2022/10/image-18-720x343.png 720w" sizes="(max-width: 640px) 100vw, 640px" />
Once you’ve connected technologies to Podium, Apps Home gives you a simple place to see them all and what might need your attention. Managing your Apps and Automations has never been so simple.
<h3>Coming Fall 2022, the NEW Podium Mobile Experience</h3>
Lastly, we’re giving you a sneak peek of the new Podium mobile app releasing for iOS in early October and Android in early November. Click <a href="https://youtu.be/3SEnDeI6Hq0">here</a> for a special preview.

Get referrals, convert leads, and more—check out new text marketing automations. Then dive into the latest from Podium Voice and the Podium Marketplace.