In 2014, the world of online reviews was broken. It was skewing reputations and hurting local businesses. Enter Podium co-founders, Eric and Dennis.
A few years ago, Eric got a frustrated call from his dad. His dad owned a tire shop, and even though he had tons of happy customers, only a handful of angry ones left reviews. He was fed up that his online reputation didn’t reflect his great customer service.
Immediately, it was clear that this was a common problem for business owners. Eric and Dennis got to work creating a product that helped local businesses build an accurate, authentic online reputation through reviews. They quickly went from selling the product door-to-door to occupying a tiny office above a bike store, to adding 300+ others to the team.
We started with reviews, but realized there were a ton of other problems facing local businesses that we could solve. Now Podium is a multi-product platform that gives businesses and their customers the most convenient experience possible—from reviews to messaging and insights.
The energy that fueled our founders door-to-door still exists among our growing team.
We set goals and expectations that companies twice our size wouldn't dream of.