Today’s customer is more informed than ever before and they’re here to stay. They have endless access to information such as online reviews and can make decisions about your business before you even engage with them. Podium helps over 80,000+ take control of their customer interaction. Podium can help you, too.
Standing out can be difficult. Podium allows you to quickly collect more online reviews from 100s of sites. Combine 100s of authentic reviews with higher rankings in local search, and there is no stopping you.
Not all review sites are made equal. Fortunately, Podium automatically helps you prioritize and choose the online review sites that matter most to your business. From Google and Facebook to industry-specific review sites, Podium’s SmartSelect technology can help your customers efficiently get to the sites that have the largest impact on your business.
Start interacting with customers via familiar channels like text message. Whether you’re responding to feedback or reviews, following up on a customer visit, or answering customer questions, Podium helps you communicate in a personal and convenient way to help build long-lasting, meaningful relationships.
Do you have a perfect understanding of your average customer? Most businesses don’t. Podium’s dashboard allows you to see your business’ reviews across multiple platforms and gain better insights into your customers wants, needs, preferences, and priorities.