Welcome, mattress business owners! In this digital era, running a successful mattress business means more than just offering quality products. You need the right tools to effectively communicate with your customers, capture leads, and provide excellent customer service.
Our top recommendation? Investing in a quality phone system. Here are our top 10 picks for the best phone systems that can truly benefit your mattress business, starting with our top pick: Podium Phones.
1. Podium Phones & AI Employee
Podium Phones is specifically designed for businesses like yours—it’s a phone system with multiple features designed to help you effectively converse with your customer base, generate new leads, and increase your revenue. The system intelligently saves every phone call to your inbox, displaying all user information, including past conversations and reviews, whenever a customer calls. It also includes smart automation features such as instant text replies for missed calls and an AI-powered call summary nuanced for a memorable and familiar customer experience.
We are also proud to introduce our new AI Employee! Speed to lead is critical in today’s fast-paced market, and Podium offers an unparalleled advantage by ensuring businesses engage with leads within a couple of minutes—guaranteed. Podium’s AI Employee guarantees your business engages with leads within a couple of minutes; during peak hours, off hours, and every hour in between. Podium’s conversational AI is outcome-driven – it doesn’t just respond to inbound leads; it guides conversations toward a specific goal, such as a sale or booking. Unlike other AI systems that focus on providing correct responses, Podium aims to drive specific customer actions to grow your business.
We highly recommend Podium Phones for your mattress business. Its integration helps manage all your customer contacts practically. Automatic transcripts permit your sales and service reps to provide a more personalized experience to your customers in addition to driving sales and understanding your clientele requirements at a deeper level.
Transform your business with Podium’s AI Employee. Get a Demo Today.
2. RingCentral
RingCentral offers a cloud-based phone system rich in features like call forwarding, auto-receptionist services, and more. This cuts the need for traditional phone hardware, which is ideal for businesses transitioning to a more digital ecosystem.
We recommend it because of its scalability. As your mattress business grows, you can effortlessly adjust your plan to include more lines or features.
3. 8×8 X Series
8×8 X Series combines voice, video, chat, and contact center solutions for an integrated communication experience. What’s more, it comes with AI capabilities for speech analytics and quality management.
We recommend 8×8 X Series for its inclusive communication tools that can help save time and facilitate more integrated internal customer communication.
4. Nextiva
Nextiva is perfect if you’re looking for more than just a phone system. With its VoIP service, you also get CRM, live chat, online surveys, and team collaboration tools.
We recommend Nextiva for its versatility that allows you to manage your business processes and customer interactions efficiently from one platform.
5. Mitel
Mitel provides a broad spectrum of cloud communication solutions, including VoIP services and collaboration tools, that can help your mattress business connect with customers and your team more effectively.
We recommend Mitel for its flexible solutions that are fitting for small to large businesses.
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6. Ooma Office
Ooma Office offers a brilliant balance of essential business phone features and affordability, complete with an easy setup process.
We recommend Ooma if you’re seeking to start simple and are interested in a budget-friendly choice.
7. Grasshopper
Grasshopper is a fantastic virtual phone system that allows you to run your business using your cell phone. It offers features like business texting, call forwarding, and multiple extensions.
We recommend Grasshopper for its mobile-centric nature, turning your smartphone into a business phone system.
8. Phone.com
Phone.com provides a cost-effective, feature-rich option, making it a beneficial tool for any small business.
We recommend Phone.com for its combination of quality, affordability, and rich feature set.
9. Vonage Business
Vonage Business offers a comprehensive communications suite including robust VoIP options as well as messaging, video conferencing, and chat capabilities.
We recommend Vonage for its inclusive business communication solutions that allow you to connect with your customers through multiple channels.
10. Dialpad
Dialpad comes with an impressive package: voice, video, and a separate call center system. The system is also commendably adjustable and can expand per your business needs.
We recommend Dialpad for its scalability and the robust set of features it brings to the table to enhance your communication avenues.
Get Started
Investing in a quality phone system can streamline your business operations, increase customer satisfaction, and drive up your profits. All the options listed above bring unique strengths to the table. Pick the one that aligns best with your business model and growth plans. If you’re hunting for an all-in-one communication platform specifically for businesses, Podium is more than happy to assist and help your business thrive in the ever-competitive mattress industry.
