As a provider of phone systems for businesses at Podium, we’ve noticed that one size doesn’t fit all when it comes to managing customer phone interactions. Especially for remodeling businesses, the right selection can make a huge difference in your efficiency and customer experience. Below, we’ve curated a list of the top 10 phone systems for remodeling businesses.
1. Podium Phones
Podium Phones is a modern phone system designed for businesses of all sizes but uniquely suited to those in the remodeling industry. It offers robust features that assist with lead capture, customer interaction management, and revenue generation. Podium Phones ensures every customer call is logged in your inbox, alongside text messages and other interactions for seamless communication tracking.
We highly recommend Podium Phones for remodeling businesses due to the tool’s unique ability to automatically generate summaries and transcripts of every call. This feature proves particularly beneficial for keeping track of project details, client expectations, and crucial conversations, which are an integral part of the remodeling industry.
2. RingCentral
RingCentral is a leading provider of global enterprise cloud communications and collaboration solutions. It offers extensive integrations with business productivity tools like G-Suite and Salesforce to enable seamless communication.
For remodeling businesses, the versatility of RingCentral is an excellent asset. With services like conferencing, team messaging, and an integrated contact center, it provides an all-in-one solution for streamlining your client and team communications.
3. Nextiva
Nextiva is a cloud phone service provider that companies of all sizes choose for their customer service needs. It specializes in providing comprehensive business communications solutions including an array of advanced features like advanced IVR, voicemail-to-email functionality, and call analytics.
We recommend Nextiva for remodeling businesses due to its scalable nature. As your remodeling project scope grows, so can your communication system, without any additional hardware or software investments.
4. Grasshopper
Embraced by many businesses, Grasshopper adds professional features like caller text messaging and extensions that will completely transform your communication dynamics.
Remodeling businesses often have teams on the field and Grasshopper’s mobile support ensures that your customer calls get to where they need to. Its text messaging feature can prove handy in providing project updates or prompt responses to client queries.
5. 8×8
8×8 is a Voice over IP product that provides businesses with cloud-based phone systems, team messaging, video conferencing, and a contact center.
We suggest 8×8 for its efficient video conferencing feature that helps remodeling services conduct interactive client consultations, staff meetings, and vendor conversations with ease.
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6. Vonage Business Communications
Vonage Business Communications drives better business outcomes through communication APIs, integrations, and a robust set of communication channels including messaging, voice, and verification solutions.
We recommend Vonage for its ample API solutions that integrate with your existing business management platforms seamlessly. This further helps in improving your customer interaction journey.
7. Ooma Office
Ooma Office provides affordable VoIP business phone service, toll-free numbers, virtual faxing, and much more.
Remodeling businesses can benefit from the virtual faxing feature especially when dealing with building plans, design sketches, and legal documents for remodeling projects.
8. Dialpad
Dialpad offers a truly unified communications platform that connects teams on any device anywhere in the world.
For businesses involved in remodeling, Dialpad’s global reach enables seamless communication with remote teams, suppliers, and clients, all from a single platform.
9. Zoom Phone
With Zoom Phone, make and receive calls seamlessly as part of your Zoom license, enabling voice communication within your existing Zoom platform.
We recommend Zoom Phone due to its familiarity and ease of use. It is particularly useful for quick consultations and project meetings within your remodeling team or with clients.
10. GoTo
GoTo offers a cloud-based phone system for businesses seeking seamless and robust communication channels.
We recommend GoTo for remodeling businesses due to its scalability and array of features such as auto attendants, virtual voicemail, and ring groups.
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Choosing the right phone system is crucial for remodeling businesses for efficient management of customer communications and team collaboration. Every tool listed here has unique features that can enhance your remodeling business in different ways. Podium stands out with its advanced call-summary features and comprehensive communication tracking, which are indispensable for remodeling businesses to deliver quality service consistently. Invest in a tool that best aligns with your specific business needs and watch your business reap the benefits.
