<div id="pl-3848"  class="panel-layout" ><div id="pg-3848-0"  class="panel-grid panel-no-style" ><div id="pgc-3848-0-0"  class="panel-grid-cell" ><div id="panel-3848-0-0-0" class="so-panel widget widget_text panel-first-child" data-index="0" >			<div class="textwidget"><p><span style="font-weight: 400;">No business likes to lose customers </span><span style="font-weight: 400;">especially when your reputation is built on high-quality customer service. </span><span style="font-weight: 400;">Despite the decrease in foot traffic due to social distancing and shelter-in-place orders, Austin’s Couch Potatoes hasn’t been hit as hard as most retail businesses thanks to a few key pieces of technology.</span></p>
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		</div><div id="panel-3848-0-0-1" class="so-panel widget widget_text" data-index="1" >			<div class="textwidget"><p><span style="font-weight: 400;">In fact, this past weekend they saw sales increase 148% from the same weekend last year. “Sales have been up the last few days,” said Brian Morgan from Austin’s Couch Potatoes. “I think Podium is the vaccine for COVID-19 in my retail store. If they are concerned to come in, we can chat with them online or over text.”</span></p>
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		</div><div id="panel-3848-0-0-2" class="so-panel widget widget_media_image" data-index="2" ><img loading="lazy" decoding="async" width="1200" height="646" src="https://cms.podium.com/wp-content/uploads/2020/03/Screen-Shot-on-2020-03-26-at-17_47_51.png" class="image wp-image-3855  attachment-full size-full" alt="" style="max-width: 100%; height: auto;" srcset="https://cms.podium.com/wp-content/uploads/2020/03/Screen-Shot-on-2020-03-26-at-17_47_51.png 1200w, https://cms.podium.com/wp-content/uploads/2020/03/Screen-Shot-on-2020-03-26-at-17_47_51-300x162.png 300w, https://cms.podium.com/wp-content/uploads/2020/03/Screen-Shot-on-2020-03-26-at-17_47_51-768x413.png 768w, https://cms.podium.com/wp-content/uploads/2020/03/Screen-Shot-on-2020-03-26-at-17_47_51-1024x551.png 1024w, https://cms.podium.com/wp-content/uploads/2020/03/Screen-Shot-on-2020-03-26-at-17_47_51-600x323.png 600w, https://cms.podium.com/wp-content/uploads/2020/03/Screen-Shot-on-2020-03-26-at-17_47_51-360x194.png 360w, https://cms.podium.com/wp-content/uploads/2020/03/Screen-Shot-on-2020-03-26-at-17_47_51-160x86.png 160w, https://cms.podium.com/wp-content/uploads/2020/03/Screen-Shot-on-2020-03-26-at-17_47_51-350x188.png 350w, https://cms.podium.com/wp-content/uploads/2020/03/Screen-Shot-on-2020-03-26-at-17_47_51-100x54.png 100w, https://cms.podium.com/wp-content/uploads/2020/03/Screen-Shot-on-2020-03-26-at-17_47_51-637x343.png 637w" sizes="auto, (max-width: 1200px) 100vw, 1200px" /></div><div id="panel-3848-0-0-3" class="so-panel widget widget_text" data-index="3" >			<div class="textwidget"><p>&nbsp;</p>
<p><span style="font-weight: 400;">Austin’s Couch Potatoes is utilizing Podium <a href="https://www.podium.com/webchat">Webchat</a> and Messenger to stay better connected with its customers, giving their store the ability to respond more quickly to customer inquiries and keep business coming in. Additionally, Austin’s Couch Potatoes is able to restore customer confidence by ensuring that every interaction is not only convenient but also safe for customers and employees.</span></p>
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Local Business Management

Online Reputation Management

Austin’s Couch Potatoes settles into a new way of doing business.

Austin's Couch Potatoes found a new communication channel with the Podium Platform. Through COVID-19, Podium allowed for new retail sales.