Bluon

The brand-agnostic technical database and AI troubleshooting tool built for HVAC contractors.

With the Bluon integration, your team gets instant access to all the technical information they need on over 35 million models across every major brand. Age, warranty, model specs, manuals, parts, all known replacement options, and even who sells which part. Instantly save this information to your customer record right in Podium.

Use Bluon's MasterMechanic AI, which is trained on 135,000+ real tech-to-tech support calls reviewed by veterans with 35+ years in the field, paired with all of the information in the database about that exact unit. It is purpose-built for HVAC and can give your technicians step-by-step troubleshooting support for nearly any issue.

Cut callbacks up to 50%: Your team has the data and troubleshooting support they need on every job, so first-time fix rates go up and return trips go down.
Equipment data in your workflow: Nameplate scans capture brand, model #, serial #, equipment type, age, and even estimated warranty that feeds into Podium's customer record.
90% fewer wrong parts orders: 35M+ equipment models with the list of OEM parts plus all known replacement parts options, so your techs get the right part the first time and you’re not stuck waiting for parts on backorder.
Faster tech ramp-up: New hires have access to the needed specs, manuals, and troubleshooting support that enable them to perform like your senior techs from day one.

"My lead tech called me up and said "Mike, we absolutely have to have this. It's going to make our guys in the field so much more efficient." It's been fantastic. Our guys are not having to wait on the phone for hours. The AI portion has been beneficial for everyone. It's been an amazing tool and it has really helped our guys in the field."

Michael Gross

CEO at Absolute Air AZ

Podium and Bluon

Compatible with Podium's AI OS for Home Services. Best suited for residential HVAC contractors with field technicians using the Bluon mobile app.

Reach out to your Podium rep to learn more.

Use Cases

Identify any unit from one photo

Snap the nameplate to pull brand, model, serial, age, equipment type, estimated warranty, refrigerant type, and more. Data saves right to Podium. No mistyping from techs. Critical data readily available for marketing and job readiness.

Answers on the job instead of hold time

MasterMechanic AI, trained on 135K+ real tech-to-tech support calls, gives model-specific troubleshooting without a call to the office. Callbacks down up to 50%.

Manuals and wiring diagrams for the exact model

Install manuals, service manuals, and wiring diagrams across 35M+ models and 200+ brands. One tap from the job instead of 20 minutes of Googling around.

Right part, first time

Model-specific parts lists with verified OEM numbers and all known replacement part options -- aftermarket cross-references, supersedes, cross-brand replacements. Take back control of parts ordering, don't rely on the distributor anymore. Cut 95% fewer wrong parts orders.

Source the part same day

PartsConnect shows which suppliers stock each part - whether it's the OEM or the known replacements - so you can source what's available today and not have to call around to each supplier. More jobs closed on the first visit.

Job notes that write themselves

Techs simply talk or type what they did. Bluon writes a customer-facing summary and a technical summary instantly, making your business look professional each and every job.

The brand-agnostic technical database and AI troubleshooting tool built for HVAC contractors.

Podium and Bluon

Use Cases

Media

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