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Ford Direct CC+

Ford Direct CC+

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  • Integrations
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  • Automotive

Ford Direct CC+ integrates with Podium

OVERVIEW Increase efficiency, customer service and improve your online reputation through automated review requests over SMS messaging on completed sales and repair orders.

Improve customer experience** by automatically sending review invitations

Podium and Ford Direct CC+

Compatibility

Integrates your transactions from your DMS like CDK Global, Reynolds & Reynolds, DealerSocket and more

Setup Process

STEPS

  1. Client submits an order for Podium bundle from the Ford Direct Dealer Center
  2. Ford Direct sends enrollment file to Podium 
  3. Podium’s integration team will complete the configuration

Use Cases

Request a review

Request a review when a deal is closed

Request a review

Request a review when a repair order is completed

Ready to connect with Ford Direct CC+?