Shopmonkey

Improve your online reputation and attract more business by automating review requests over SMS when an order is paid within Shopmonkey.

• Minimize missed appointments by automatically sending appointment reminders.
• Save time managing your contacts by seamlessly importing your contacts into Podium. No more copying and pasting between systems!
• Improve your online rating and get feedback on your business by requesting reviews after an order has been paid.

Compatibility

V1.0 only. For customers using V2.0, they will use the Shopmonkey Cloud integration.

Setup Process

BEFORE YOU BEGIN

1. Login to your Shopmonkey account.
2. Click Settings > Users > Open up your selected user with Admin level access and Copy your Public Key and Private Key found under API Keys.
3. Next, in Settings, click on ‘API & Webhooks’ > toggle ‘Enable API’ access for 3rd party integrations.

STEPS

1. Navigate to the Shopmonkey app in Podium.
2. Click Connect.
3. Select the Podium location you’d like to connect to Shopmonkey.
4. Allow Shopmonkey to access your Podium data.
5. Allow Podium to access your Shopmonkey data.
6. Enable Contact Sync & Import.
7. Click Finish.
8. Enable your Shopmonkey automations.