"Contacts" are any customers you use Podium to communicate with.

This limit describes how many unique contacts you can reach with campaigns. To reach more contacts per month, you can upgrade your subscription.

The number of team members with access to Podium.

All your texts, emails, phone calls, and social media messaging in one place.

Automatically records all customer information and interaction history.

Send text message marketing campaigns.

Easily collect reviews on Google and Facebook by sending a text.

Customers start conversations on your website and then text you on the go

Customers have the option to move the conversation to text when they call.

Create your own reusable and automated message templates.

Set up integrations with other business tools.

Get a text version of voicemails sent to the Inbox.

Automatically take follow up actions after receiving Reviews, Payments, and more.

Schedule individual messages to be sent to your customers in the future

Instantly respond to common customer questions.

Automatically assign messages to your team by availability for faster response.

Automatically send messages to the team members by topic.

The rate is charged per transaction. This functionality includes email-to-pay.

Available only in the US. The rate is charged per transaction.

Transactions that are keyed in. The rate is charged per transaction.

Save card information for faster repeat purchases.

Only available to US merchants.

Only available to US merchants.

Available to select users.

Send text message marketing campaigns to Marketing Contacts.

Organize and target Marketing Contacts for more effective text marketing.

Automate contact segmentation.

Remove "Powered by Podium" branding on all messages.

Add your branding to the Webchat website widget.

Target marketing to your customers based on the webpages they've visited.

Include images, video and other media in text-message marketing campaigns.

One-on-one onboarding with a member of the Podium team.