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Send surveys that actually work.

No more emails. No more links.

Fine-tune your feedback.

Surveys that feel like conversations.

Learn about your customers’ experience via private one-on-one text message surveys at any point during the customer journey.

Get customer feedback at the drop of a text.

“Surveys keeps everything in-house and gives our people in the stores a chance to fix customers and coach employees before the OEM survey hits.”

CSI director, Van Horn Auto Group

Zach Norman

“With the combination of Reviews and Surveys, I’m hearing from so many more of my customers, good and bad. To me, this is vital because there’s no better pulse of my business than my customer’s experience.”

Owner, Chabill’s Tire & Auto Service

Beth Baron

Get feedback. Solve problems. Fast.

Surveys Product Page 2022

Podium Feedback is a survey software that makes it easy for businesses to capture real-time feedback, NPS scores, and connect with current customers.