The global pandemic has brought digital transformation to the door of the healthcare industry. Telehealth, curbside waiting rooms, and continued digital expectations are shaping the new landscape for the patient experience. Join us as we dive into what it takes to add convenience and speed to the modern healthcare customer journey—from discovery, scheduling, care, billing, and follow-up—every stage can be digitally transformed for more speed and patient convenience.

Discover new strategies to elevate your practice as we discuss:

Current research on patient expectations and what that will mean post-pandemic
Self-serve options for the modern patient—delivered right to their preferred device
Standing out in search results, driving more of the right patient to your facility
Reducing friction in the patient bill and schedule process
Adding convenience at every critical touchpoint in the patient journey

Convenience Throughout the Five Phases of the Patient Journey

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Date:

Any Day

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Presenters:

Craig Daly

Craig Kartchner