What's New in Podium: Bulk Messages One-Time Add-On

October 2024

Introducing Bulk Messages One-Time Add-On: A New Way to Increase Your Quota 

Starting this month, we’re introducing a new way to add one-time messages to your existing Bulk Messages plan. This new feature is designed to provide greater flexibility when managing your bulk messages quota, ensuring you can handle high-demand months without changing your annual contract.

Easily Add Extra Messages When You Need Them

Managing your Bulk Messages plan is now more intuitive than ever! Whether you’re nearing your monthly message limit, preparing for the busy season, or planning a large campaign, the new One-Time Add-On allows you to quickly and seamlessly add extra messages for a specific month.

Here’s how it works:

Access Bulk Messages Settings

Navigate to Settings in the Podium app. There, you’ll find the Bulk Messages tab, where you can view your current plan details, including how many messages you’ve used and when your plan will reset.

Modify Your Plan with Flexible Options

When you click Modify Plan, you’ll see two options:

  • One-Time Add-On: Perfect for handling temporary spikes in message volume. These messages will expire at the end of the current month, after which your original limit will be restored.
  • Recurring Plan Upgrade: If you foresee a need for consistent, higher message volume, you can increase your plan’s monthly message quota on a recurring basis.

Confirm the Changes

After choosing an option, you’ll see a summary of the changes, and once confirmed, the extra messages will be instantly added to your plan

Tailored for Your Messaging Needs

This new feature is designed to provide you with more control over your Bulk Messages plan. Here’s a quick breakdown of the benefits:

  • Flexibility: Add extra messages when you need them without committing to a long-term upgrade.
  • Efficiency: Quickly scale up your messaging capacity during high-demand periods.
  • Transparency: Get a clear view of how many messages are left and when they’ll reset, allowing you to make informed decisions about your plan.

Stay Connected, Even When You Hit Your Monthly Limit

Worried about hitting your message limit while composing a campaign? With the new Bulk Messages One-Time Add-On, you won’t need to pause or delay any communications. When you’re composing a message and realize you’ve hit your limit, simply modify your plan and continue sending without interruption.

With this latest update, managing your Bulk Messages quota has never been easier. Whether your business experiences seasonal spikes or sends a couple large campaigns a year, the One-Time Add-On gives you the power to ensure smooth and uninterrupted communication with your customers.