Running a successful RV dealership requires not just a great inventory and excellent customer service but also the right tech tools and software to optimize operations and amplify your online presence. Here at Podium we understand the unique needs of the RV industry, which is why we’ve curated a list of the 10 best software tools to ensure your business reaches its full potential. Let’s get started!
1. CDK Global Dash
CDK Global Dash is a leading provider of integrated information technology solutions to the automotive and retail industries. It has proven to be a powerful business tool for RV dealerships, helping streamline operations and improve performance with data-driven insights. By uniting all departmental operations into a single platform, Dash makes it easy to monitor your entire dealership’s performance.
We recommend CDK Global Dash for its ability to save time and improve efficiency along with its flexibility in serving both small and large businesses.
2. Podium Reviews
Podium Reviews is a perfect tool for managing and leveraging customer feedback. Podium Reviews helps businesses gather authentic reviews directly from their customers, organizes them in one place, and highlights any action items. Moreover, it measures customer sentiment, driving impactful improvements and enhancing interactions.
RV dealerships will find Podium Reviews incredibly valuable for tracking customer experiences. By keeping an ear to the ground, you can make data-informed decisions, improve customer relations, and ultimately grow your dealership.
3. ActiveCampaign
For RV dealers looking to automate their marketing, communication, and sales, ActiveCampaign is an excellent resource. This platform provides a wide array of features including email marketing, customer relationship management, and sales automation.
Whether you’re running an email campaign or tracking customer interactions, we highly recommend ActiveCampaign for its rich functionality and robust suite of features tailored to meet diverse business needs.
4. Reynolds and Reynolds
Reynolds and Reynolds provides overall business solutions for automotive dealerships, making it a great fit for RV businesses. From software services to digital marketing solutions, this tool helps dealerships maintain efficiency and profitability.
Retailers, including RV dealers, can utilize the Reynolds and Reynolds systems for better overall operational control and improved business profitability.
5. FreshBooks
FreshBooks is a cloud-based accounting solution designed for small business owners. It takes the guesswork out of finance management allowing dealerships to focus more on selling RVs and less on complicated spreadsheet balancing.
For RV dealers searching for an easy-to-use, intuitive invoicing and accounting solution, consider FreshBooks. Its features are tailor-made for small businesses that need to keep a finger on their financial pulse.
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6. Zendesk
Zendesk is a powerful customer service software that consolidates all your customer interactions in one place, making communication smooth and efficient. With multi-channel support including email, chat, call centers, and social media integration, it maintains customer relationships effectively.
We recommend Zendesk for RV dealerships aiming to provide exceptional customer service and improve customer relationships.
7. Blueprint Solutions
Blueprint Solutions is a leading clinic management software for healthcare practices. The platform has a range of features to manage appointments, sales, and inventory, which can be particularly beneficial for RV dealerships with service centers.
The easy adaptability of Blueprint Solutions to diverse retail businesses makes it a top recommendation for RV dealers keen on a unified management platform.
8. Motility
The Motility platform is designed explicitly for the recreational vehicle industry. Its comprehensive DMS software provides the retail management tools needed to run a multi-location sales and service operation. From lead and deal management to post-sales and inventory tracking, this platform covers all elements of your RV business.
We endorse Motility for its industry-specific customization and comprehensive coverage of all dealership operations.
9. Xero
Xero is a popular online accounting software created for small businesses. Features like invoicing, pay runs, reporting, and a mobile app help RV dealers manage finances on the go while reducing paperwork and enhancing efficiency.
We suggest Xero as an ideal choice for those aiming for a seamless, efficient, and user-friendly accounting software solution.
10. Podium Webchat
Engaging with customers on their own terms is fundamental in today’s business environment. Podium Webchat goes beyond traditional “live chat,” enabling dealers to communicate with customers via text. With immediate follow-up you can answer inquiries, provide quotes, and secure RV viewings easily.
Incorporating Webchat can help RV dealers engage with potential buyers more seamlessly and spin customer inquiries into revenue.
Get Started
There you have it, 10 software tools perfectly suited to optimize, streamline, and scale your RV dealership. Implement these tools today and take your dealership to new heights. And remember, whether you need to manage online reviews or communicate more effectively with your customers, Podium is here to help. Stay ahead in the digital age with Podium’s array of products specifically tailored to your industry needs. Happy selling!
