Lead Interaction™Connect remotely with website visitors.™
Your website is now your storefront. Capture and convert leads by allowing website visitors to click a button, type a question, and move automatically to a text conversation.
Turn clicks
into customers.
The most convenient method.
Power convenient interactions by meeting your leads on their preferred mode of communication—texting.
Ready-to-close leads.
You’ll start out with a name and a real phone number, so you can immediately focus on closing the deal instead of fishing for contact info.
Chat without limits.
You’re not tied to a live chat, and neither are your customers. Keep the lead hot and keep the conversation going even after they walk away from the computer.
"30% of the people who come through our doors started their conversation with Couch Potatoes on our website through Webchat."
Austin's Couch Potatoes
Conversations that convert.
Answer questions, schedule appointments, and close deals with real, friendly interactions that are convenient for you and your customers.
Customizable widget.
Use the default Webchat widget or make it your own with a customized button, avatar, greeting, and after-hours reminder.
Lead management.
Track details about inbound Webchat leads with detailed reports in the Podium Dashboard, and only send warm leads to your CRM.
Other features:
Google Analytics
Track Webchat performance through our Google Analytics integration.
Multi-Location Transfers
Easily transfer conversations from one business location to another.
Daily Digest Emails
Track Webchat performance with a daily report of new inbound leads.
Auto Responder
Start the conversation and capture the lead even when you can’t be there.
Smart Responses
Automatically respond to FAQs like business hours or store locations.
Leaderboard
See and compare each employee's response times and conversations managed.
