Turn customers into advocates for your business—because every customer can turn into a good review.
Collect reviews effortlessly with a simple text. It’s so convenient for your customers, you’ll have a robust review presence in no time.
Manage all your reviews from within Podium in real-time, so you can instantly respond to customers and get more accurate insights into your business.
Close the loop.
Happy customers lead to even more happy customers. Current reviews help you stay visible in search results and get chosen more often.
“It’s really important that we’re constantly improving our reviews, so people can see not only positive feedback but also current feedback.”
Collect reviews on Google, Facebook, and tons of industry-specific review sites, and manage and respond to them all in the same place.
Frictionless review collection.
Send review invites with a click. Or, automate review invites to be sent after a visit or purchase so you can collect reviews without lifting a finger.
Get in-depth reporting for a comprehensive view of your reputation, so you can focus on what’s working well and fix what’s not.
Be instantly alerted and respond in-app when a review is posted.
Send personalized messages and invites or make it easier with customizable templates.
Identify trends from the content of customer reviews to improve your business.
Define how many customers are sent to which review sites for a healthy review ecosystem.
Gather reviews and respond to customers on the go.
Compare star rating, review count, and recency to see how you stack up against your competitors.