Dealersocket Data Feed

Improve your online reputation and attract more business by automating review requests over SMS messaging following completed sales transactions and service ROs.

• Online Reputation Management Boost your online reputation by requesting reviews.
• Effortless Lead Management Save time and never miss a new lead by posting leads into Dealersocket utilizing the ‘Send to CRM’ button in the inbox. Eliminating manual data entry.
• Unified Communication Centralize customer conversations by automatically adding a note to the lead or opportunity in Dealersocket. Detailing any sent or received message from the Podium inbox after the initial lead has been collected.

For Podium Leads to DealerSocket, please use the “ADF Lead Delivery” application

For Podium Conversation Writeback to DealerSocket, please use the “ADF Lead Delivery” application

For DealerSocket Leads to Podium, please use the “DealerSocket CRM | Solera Vehicle Solutions” application

Compatibility

All Versions

Setup Process

1. Provide Podium with your DealerSocket site ID
2. Podium submits feed requests with DealerSocket
3. You will need to approve the feed request
4. DealerSocket establishes data feed
5. Podium’s integration team will configure desired workflows