Podium for AESTHETICS & WELLNESS

AI that answers the phone and books more appointments.

Tailored talk tracks

Avery, your new AI Employee, answers every call with Voice AI, actively looks for new leads, and books appointments to keep your schedule full and build client loyalty.

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Podium's AI Solution

AI tailored to your unique practice

Avery, Podium's AI Patient Coordinator, schedules appointments, consults on your offerings, and helps your practice convert more leads into loyal clients.

Never miss a lead again. Avery answers your phone, chats, texts, and emails to qualify leads, recommend treatments, and schedule appointments. No lead falls through the cracks and your team can focus on the in-person client experience.

Intelligent AI answers lead questions about treatments, retail offerings, scheduling, and finance options in less than 1 minute, 24/7, while matching your practice's tone and priorities. Avery escalates at the right time, and turns calls into appointments booked directly to your calendar with automatic reminders to reduce no-shows.

Let AI put in the work to drive repeat sales. Avery proactively follows up for new treatments and retail sales. Reaching out for potential upsells, she boosts your revenue without additional headcount.

Tailor your Avery to manage conversations for any treatment or situation. Your AI Employee is always learning and can be trained to handle each situation with specific steps and policies, and escalate appropriately.

More reviews = more business. Avery AI sends review requests and responds to patients' online posts, helping you rank higher on Google.

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Now Available

Turn calls into revenue with Voice AI built for your practice.

Avery answers every incoming phone call with voice 24/7, fielding treatment and scheduling inquiries to fill your books.

0:000:00

AI Patient Coordinator

Hey, it's Avery, an AI voice assistant for Podium Medspa. How can I help you today?

Customer

Hey I'm looking to book my first Botox appointment. what's your availability?

AI Patient Coordinator

Hm, let's see, to help me book that for you, can I please get your full name?

Customer

Yeah, it's Abby Clark.

AI Patient Coordinator

Thank you Abby is this the best number to reach you?

Customer

Yeah

AI Patient Coordinator

Thanks Abby. OK, and what days or times work best for your appointment?

Customer

I usually work until at least 5, so whatever your latest appointment is would be great.

AI Patient Coordinator

All right, I'll share this with our team so they can confirm your appointment. A team member will follow up by phone or text. Is there anything else I can help with?

Customer

I prefer that they follow up with text. Can we do that?

AI Patient Coordinator

Yeah we can do text. Got it. I've made a note that you prefer to be contacted via text. Is there anything else I can help you with today?

Customer

I, I was actually wondering if there's like an individual like nurse that you recommend, especially for first time patients.

AI Patient Coordinator

Yes, for Wrinkle relax, Nicole is our suggested provider, but any provider can perform this service. Is there anything else I can help you with today?

Customer

No, that's everything. Thanks so much. I appreciate it.

AI Patient Coordinator

Anytime. Take care. Thanks for calling Podium Medspa. Have a great day.

Customer

You too. Bye bye.

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New!

The most intelligent AI for aesthetics.

Advanced learning that lets Avery instantly adapt to any scenario, manage complexity with nuance, and match your tone and goals.

Best in aesthetics from day one.

Trained by industry experts on your treatments, pricing, and workflows. Avery combines expertise with real data to give clients accurate answers every time.

Handles complex scenarios with your playbooks.

Avery mirrors your workflows and policies, evaluates each situation, and chooses the right approach to achieve your business goals.

Learns instantly and stays consistent.

No code required. Just describe what you want changed, and Avery updates instantly—applying that learning to all future conversations.

Knows your business.

Instant access to your services, pricing, calendar, and client profiles which makes every patient interaction personalized and efficient.

Complete control and full visibility.

See exactly how Avery reasons through your instructions. Simulate changes before they go live to control outcomes with confidence.

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Grow with us

5,000+ aesthetics and wellness practices
trust Podium.

"Having an AI [Patient Coordinator] has elevated our real employees' tone and the way that they're responding."

Abigail Fraher

Kate Somerville Skincare

"Podium AI Employee has increased engagement rate by 24%."

Mia Gray

ZO Skin Centre

Average first response time has gone from over 15 minutes to under 2 minutes.

Health & Wellness companies using Podium

"[The AI Employee] is good at trying to close the deal–very colloquial, friendly, and informative, but the end of every message is always like, "Can I help you get that booked in?" So, definitely pushing to get it done, which not every human employee does on every call."

Tarik Elmas

Tinytox