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0:000:00
AI CSR
Thanks for calling Podium AirWorks. This is Jessica. How can I help you today?
Customer
Hey, I'm just calling because last night my furnace went out and I'm wondering if someone could come and take a look.
AI CSR
Oh no, I'm sorry to hear your furnace went out. I can definitely help with that.Can I get your name, please?
Customer
Yes, it's Abby.
AI CSR
Thanks, Abby. Is this the best number to reach you at?
Customer
Yeah.
AI CSR
Great. What's the property address for the service?
Customer
it's Castlebar in Tustin.
AI CSR
Thanks. What day and time window works best for you for the appointment? Our team will call to confirm.
Customer
What's the next available?
AI CSR
The next available time is tomorrow morning at 8:00 a.m.
Customer
Awesome, yeah, let's do that.
AI CSR
Got it. I'll pass this to the team and they will follow up to confirm the appointment and any next steps. Is there anything else I can help with today?
Customer
Yeah, I'm just wondering what I can plan on for cost.
AI CSR
The service call fee is $90. Our team will follow up to confirm the exact cost and any other details. Is there anything else I can help with today?
Customer
I think that's everything. Thank you.
AI CSR
Thank you for your call. Have a great day. Bye.
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AI Generated Call Summaries
AI Generated Call Summaries
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AI Review Responses
AI Review Responses
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The most customizable AI Employee available.
The most customizable AI Employee available.
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Podium provides you with the most customizable AI Employee that is built to convert leads and generate more revenue.

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Consolidated inbox that's easy to manage.

Consolidated inbox that's easy to manage.

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