Podium for Home services

Your always-on AI CSR.

Fills your calendar

Meet Larry—your AI Employee that answers every call with Voice AI, collects the right information, and books directly so you can keep your schedule full and stay focused on your customers.

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Podium's AI Solution

AI tailored specifically for your home services business

Larry schedules appointments, answers questions about services, gathers the details you need, and helps your business convert more leads into real jobs.

Never miss a lead again. Larry answers your phone, chats, texts, and emails to qualify leads, recommend services, and schedule appointments. No lead falls through the cracks and your team can focus on the in-person customer experience.

State of the art AI responds in under 2 minutes and can jump between answering questions about services and selling maintenance plans to scheduling and finance options—24/7 while matching your business's tone and priorities. Calls turn into jobs booked directly with automatic reminders.

Let AI put in the work to drive repeat sales. Larry boosts revenue without additional headcount and follows up for new maintenance appointments or upsells.

Tailor your version of Larry to manage any of your sales conversations for any service or situation. It's always learning and can be trained for any scenario.

More reviews = more business. Avery AI sends review requests and responds to patients' online posts, helping you rank higher on Google.

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Never miss a call again

Turn calls into revenue with Voice AI built for home services.

Larry answers every phone call with voice 24/7, fielding service and scheduling inquiries, managing notes, and delivering great customer service.

0:000:00

AI CSR

Thanks for calling Podium AirWorks. This is Jessica. How can I help you today?

Customer

Hey, I'm just calling because last night my furnace went out and I'm wondering if someone could come and take a look.

AI CSR

Oh no, I'm sorry to hear your furnace went out. I can definitely help with that.Can I get your name, please?

Customer

Yes, it's Abby.

AI CSR

Thanks, Abby. Is this the best number to reach you at?

Customer

Yeah.

AI CSR

Great. What's the property address for the service?

Customer

it's Castlebar in Tustin.

AI CSR

Thanks. What day and time window works best for you for the appointment? Our team will call to confirm.

Customer

What's the next available?

AI CSR

The next available time is tomorrow morning at 8:00 a.m.

Customer

Awesome, yeah, let's do that.

AI CSR

Got it. I'll pass this to the team and they will follow up to confirm the appointment and any next steps. Is there anything else I can help with today?

Customer

Yeah, I'm just wondering what I can plan on for cost.

AI CSR

The service call fee is $90. Our team will follow up to confirm the exact cost and any other details. Is there anything else I can help with today?

Customer

I think that's everything. Thank you.

AI CSR

Thank you for your call. Have a great day. Bye.

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NEW!

The most intelligent AI for home services.

Advanced learning lets Larry instantly adapt to any scenario, manage complexity with nuance, and match your tone and goals.

Best in home services from day one.

Trained by industry experts across tune-ups, diagnostics, estimates, recalls, and compliance workflows. Larry blends trade expertise with real data from your system to give homeowners accurate answers every time.

Handles complex scenarios with your playbooks.

Larry mirrors your workflows and procedures, evaluates each situation—from emergencies to tune-ups to warranty calls—and chooses the right talk track to align with your business goals.

Learns instantly and stays consistent.

No scripts or coding. Just describe the change you want, and Larry updates instantly—applying that learning across all future conversations.

Knows your business.

Larry uses your calendars, memberships, customer profiles, pricing, and job history to personalize every interaction and move homeowners efficiently toward booking.

Complete control and full visibility.

See exactly how Larry reasons through your instructions and simulate changes before they go live—giving you total clarity and confidence in every outcome.

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Grow with us

9,000+ home services businesses
trust Podium.

“I just lost my best sales guy and by adding [the AI CSR], I feel like I got an even better one.”

Jay Villegas

Frontier Air Conditioning

“3x’d converted leads (from 12% to 34%) after implementing Podium AI.”

Reed Borton, Owner/President

Premier Heating

Median first response time has improved from 6.5 minutes to under 2 minutes.

Home Service companies using Podium

“We've had an exceptional experience with the AI CSR. I did not expect it to be this good! [AI CSR] has turned customers around for us. We had a customer come in super upset after hours and by the end of the conversation, the customer was thanking the AI and saying "I appreciate your help!”

Jeremy Altman, General Manager

Pride Air Conditioning & Appliance