Dealertrack

Podium enhances your team’s efficiency by requesting reviews after completed sales and/or services. You can also send service appointment reminders and keep customers up to date on the status of a repair.

• Minimize missed appointments by automatically sending service appointment reminders.
• Prevent misunderstandings and provide better customer service by sending notification texts after a service order has been started.
• Improve your online rating and get feedback on your business by requesting reviews after completing sales and/or services.

Compatibility

Dealertrack DMS

Setup Process

1. Request the Podium | Dealertrack integration

2. Add Podium into Dealertrack Opentrack Active Methods. This authorizes data to be sent via API to Podium.
3. Provide a screenshot or the codes that confirms the 4 API methods have been authorized to Podium, including the Enterprise Code, Company Code and Server Code.