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About Magento 2

Podium can help you deliver an enhanced customer experience by sending order notifications and status updates. You can also automate review invitations, import and sync customer purchase trends from Magento 2 into Podium.

  • Provide better customer service by sending order confirmations as well as status change notifications for an order.
  • Improve your online rating by requesting reviews after an order is completed.
  • Save time managing your contacts by seamlessly importing your clients into Podium along with certain CRM data.

Magento 2 and Podium

Compatibility

Magento 2.x

Setup Process

BEFORE YOU BEGIN

  1. Ensure you have admin access in Magento 2.

STEPS

  1. Click Connect.
  2. Select the Podium location you would like to connect to Magento 2.
  3. Allow Magento 2 to access Podium data by authenticating Podium.
  4. Follow the instructions in the solution wizard to update your Magento 2 settings.
  5. Allow Podium to access Magento 2 data by inputing your authentication information from Magento 2.
  6. Select the Magento 2 stores that you wish to connect to this Podium location.
  7. Click Finish.

Use cases

  • Unlock more value

    Send a confirmation message for a new order

  • Notify customers

    Send a notification when an order has been dispatched

  • Notify customers

    Send a notification when an order is ready for pickup

  • Request a review

    Request a review for a completed order

  • Unlock more value

    Send a follow up message for a completed order