Welcome to “What’s New in Podium” June edition. We’re happy you’re here to see all the new capabilities and features that our team has launched this past month.
First, we’re constantly adding new inventory to the Podium Marketplace that is designed to help your business win by growing your business, saving time, and modernizing your business. In June, we’re highlighting our integrations with ServiceTitan and Square and the benefits you get from connecting Apps in your business toolkit with Podium.
Next, we’ve added a few new features for Voice that our early adopters are sure to love. See the link below to apply and get access to Voice new features, like Inbox call views and out-of-office call forwarding.
And lastly, we have something really exciting about to hit both the iOS App Store and Google Play Store! See below for details on being an early user of the new Podium Mobile App for both iOS and Android.
Let’s get started.
Integrate your favorite apps with Podium to automate your workflows and work smarter
Introducing, Podium + ServiceTitan. Connect to improve your online rating, save time managing your contacts, and more!
By integrating Podium with ServiceTitan, you can enhance your team’s efficiency by monitoring job statuses and easily sending text updates. You can also request reviews, import customer contact info into Podium, and sync transactions between Podium Payments and ServiceTitan.
To get started, head to the Podium Marketplace. To get there, click on the plug icon in the top right nav. From there, click on or search for ServiceTitan.
In less than a few clicks, connect ServiceTitan to Podium and start automating key moments in the customer experience, such as sending appointment reminders, confirmation texts, dispatch notifications, review requests, and more.
Watch this demo video to help you connect Podium to your ServiceTitan account to get started.
Podium + Square. With Podium and Square, you can improve your online reputation by automatically sending review invitations after creating an invoice, order, or when customers complete a payment. You’ll also save time managing your customers by seamlessly importing their contact information into Podium. No more manual copying between systems.
Connect Podium and Square in 5 minutes or less. Watch this demo video to help you connect Podium to you Square account to get started.
New features for Voice Early Access Program participants
Have you heard about Podium Voice? Our team has been hard at work on a modern phone solution built for local businesses just like yours. And in June, we added a few new features that our early adopters are sure to love.
These features are available for those using Podium Voice. Want to join the Podium Voice Early Access Program? Apply here.
Inbox calls view. You can now easily view your entire call history directly from the “Calls” folder. If you need to get in touch with someone you recently called, you can call back, text, or view their contact profile with just one click.
Out-of-office call forwarding. Give your customers a frustration-free experience when they call in after hours. Ensure a quick response to leads at any time of day by forwarding calls received outside of business hours to either your current voicemail or an assigned user’s phone number.
To access the new features for Voice, click here to apply to the Podium Voice Early Access Program.
Calling all Podium mobile users!
Great news! A new and greatly improved Podium app is about to hit the iOS App Store and the Google Play Store—and you’re invited to give it a try. We’re expanding our beta to get the most powerful feedback possible before we launch.
Are you interested in early access to the new app? Fill out this form and we’ll be in touch.