What's New In Podium: LeadDrive

September 2023

Take Your Lead Game to the Next Level with Podium’s New Email Integration: LeadDrive

At Podium, we’re all about helping businesses connect with their customers in the most efficient way possible. Enter LeadDrive, our newest feature set to change the game for businesses that manage leads from multiple sources.

All of Your Leads In One Inbox

Managing leads across various platforms can feel like a juggling act. But what if there was a way to streamline this process, ensuring you never miss an opportunity again?

With LeadDrive, the chaos of scattered leads is a thing of the past. Every inquiry—whether it’s from Angie’s, Thumbtack, your website, or elsewhere—funnels right into your Podium Inbox. This unified view ensures you have a consolidated grasp on all your leads, right at your fingertips.

Always Be The First To Respond

Let’s set the stage: You receive customer inquiries from multiple platforms like Angie’s, Thumbtack, CarGurus, Carfax, or even your website. These inquiries traditionally land in your email inbox, often leading to a scattered and overwhelming process. With LeadDrive, you can now be the first to text these contacts automatically, consolidating all those email lead requests right into your Podium Inbox. This streamlines the process and ensures you’re always quick off the mark, offering a rapid response that customers appreciate.

A Look Into The Process

Once set up, LeadDrive transforms the way leads appear in your system. For example, a typical lead from Angie’s that would have entered as an email now seamlessly integrates into Podium. And the best part? It automatically triggers a text to the lead, acknowledging their query with a friendly, “Hey, thanks for reaching out. We’ll help you soon!”

Getting started is a breeze. Simply:

  1. Head over to Podium and click on “Connect contact forms”.
  2. Sign in with Google and select the inbox where you receive your leads.
  3. LeadDrive will scan your emails, identify potential lead sources, and prompt you to confirm them.
  4. Adjust settings as needed and customize the automated text response or add new lead sources.
  5. For a quick test, try filling out a form on your site. Once submitted, watch as the lead instantly appears in your Podium Inbox. Every detail from the lead’s message will be neatly organized for you in the activity view.

Our goal has always been to simplify and enhance your business operations. With LeadDrive, we’re taking a significant leap towards ensuring every lead you receive is immediately responded to, maximizing your potential for success. We’re beyond excited about this new addition to the Podium suite, and we believe you’ll derive immense value from it. 

Dive in, explore, and supercharge your lead management game!