March 2024

What's New in Podium: Direct lines and individual voicemail inboxes in Phones

Hi there! My name is Richie, and I work on the Product team here at Podium. I’m here to talk about a new feature we just released for our Phones product &#8211; phone number privacy settings.
<img loading="lazy" decoding="async" class="aligncenter wp-image-34759 size-medium" src="https://cms.podium.com/wp-content/uploads/2024/03/Screenshot-2024-03-19-at-9.54.09-AM-300x174.png" alt="A screenshot showing the call privacy experience in Podium" width="300" height="174" srcset="https://cms.podium.com/wp-content/uploads/2024/03/Screenshot-2024-03-19-at-9.54.09-AM-300x174.png 300w, https://cms.podium.com/wp-content/uploads/2024/03/Screenshot-2024-03-19-at-9.54.09-AM-600x348.png 600w, https://cms.podium.com/wp-content/uploads/2024/03/Screenshot-2024-03-19-at-9.54.09-AM-360x209.png 360w, https://cms.podium.com/wp-content/uploads/2024/03/Screenshot-2024-03-19-at-9.54.09-AM-160x93.png 160w, https://cms.podium.com/wp-content/uploads/2024/03/Screenshot-2024-03-19-at-9.54.09-AM-350x203.png 350w, https://cms.podium.com/wp-content/uploads/2024/03/Screenshot-2024-03-19-at-9.54.09-AM-100x58.png 100w, https://cms.podium.com/wp-content/uploads/2024/03/Screenshot-2024-03-19-at-9.54.09-AM-592x343.png 592w, https://cms.podium.com/wp-content/uploads/2024/03/Screenshot-2024-03-19-at-9.54.09-AM.png 756w" sizes="(max-width: 300px) 100vw, 300px" />
What are phone number privacy settings? They’re a way for Phones customers to limit access to use and view the details of calls that happen on certain phone numbers. To give an example, you could use this feature to configure an individual phone line for your Sales Manager Josh, where only Josh is able to use the number, and only Josh is able to see calls and voicemails that come in on the number. We&#8217;ve also added convenient ways to access voicemails directly from the Calls page in Podium.
Check out our video above for a full demo! If you’re interested in Podium Phones for your business, go to<a href="http://podium.com/phones"> podium.com/phones</a> to talk to an expert.

Number privacy in Podium Phones allows business owners to restrict access to call recordings and voicemails for certain phone numbers.