Managing your orthodontic practice is not just about aligning teeth but also about keeping lines of communication clear and engaging. Effective communication is key to a thriving local business. To help you upgrade your communication system, we have compiled a list of the top 10 phone tools most suited to the unique needs of orthodontic businesses.
1. Podium Phones
Our top recommendation is Podium Phones. What makes Podium Phones a standout is that it is a phone system designed especially for small businesses. Packed with features that help businesses capture leads, engage in meaningful conversations with customers, and generate more revenue, Podium Phones brings new possibilities for your orthodontic practice. Every phone call to your business is logged in your Podium Inbox along with text messages and other interactions. When a customer calls, you see a popup with their history, including past conversations and reviews they’ve left your business. Automatic text replies for missed calls and automatically generated summaries of call discussions are just two of the powerful features of Podium Phones.
We can’t recommend Podium Phones enough for its unique features aimed to capture and convert leads and deliver top-notch customer service. Its integration into the Podium ecosystem gives you a unified communication tool to manage all of your customer contacts.
2. Cisco Business Edition 6000
Cisco Business Edition 6000 is another excellent choice if you’re looking for a robust phone system. Cisco specializes in multipurpose phone systems providing signaling and call control, voice, video, messaging, mobile applications, and contact center features on a single platform.
This flexibility makes it an excellent choice for orthodontic practices that want to create an integrated client communication experience. Its easy-to-use interface and multiple functionalities make it a worthwhile investment.
3. 8×8 X Series
The 8×8 X Series offers excellent voice, video, chat, and contact center solutions in one platform. This makes it a great tool for orthodontic practices that wear many hats throughout the day. Whether you’re handling appointments or guiding a patient through aftercare, the 8×8 X Series can help.
We recommend this product to practices that have a high volume of calls and need seamless integration with video and chat options.
4. Microsoft Teams Phone System
Microsoft Teams Phone System is an excellent choice for businesses that are already using Office 365 services. It’s a complete cloud-based call management system that includes functionalities like call control and PBX capabilities.
This makes Microsoft Teams an ideal choice for orthodontic practices looking to streamline their operations using a single platform.
5. RingCentral Office
RingCentral Office is a comprehensive Cloud PBX system that offers global availability, sophisticated call routing, and an array of other features. It supports multi-level auto attendants and allows for easy call delegation and screening.
Essentially, RingCentral is an asset for orthodontic practices that want flexibility in managing their appointments and seamless client communication.
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6. Cloud 9 Ortho
Cloud 9 Ortho was created specifically for the orthodontic industry. While it does not provide a phone system, its integrated communication center automatically tracks all incoming and outgoing communication within your practice which can then be used to improve your communication experience.
We recommend Cloud 9 Ortho for orthodontic practices looking for an industry-specific tool that can streamline their workflow and automate routine tasks.
7. Jive Communications
Jive Communications offers a reliable phone system with an easy-to-use administrative panel. It boasts a feature set rich in call management tools including auto attendants, voicemail to email, and custom call scheduling.
If your orthodontic practice needs to manage multiple lines at the same time, Jive Communications could be a good solution.
8. Vonage Business Cloud
Vonage Business Cloud is another high-quality phone system that appeals to many orthodontic practices. It provides high-quality voice, text, and video communications across multiple devices and also integrates with other software applications.
Vonage is an excellent choice if you’re seeking flexibility, high-quality communications, and easy integration with your existing systems.
9. MiCloud Connect
MiCloud Connect, built by Mitel, delivers an integrated system of cloud-based phone services with team messaging and video conferencing tools all in one package.
We recommend this tool for practice owners who require uncompromised quality and are open to using a unified cloud communication solution for calls, meetings, and team messaging.
10. Nextiva
The Nextiva phone system is a scalable solution for orthodontic practices. The system offers unlimited calling, a multi-level auto attendant, and voicemail-to-email notifications, among other useful features.
We recommend this tool for businesses looking for a scalable solution to accommodate their growing communication needs in a cost-effective manner.
Get Started
Upgrading your orthodontic practice’s phone system is a crucial step forward that can simplify your operations and improve your customer experience. Whether you opt for an integrated platform like Podium Phones, or choose other solutions tailored to your business requirements, the right phone system can be a game-changer. For more insights on how to improve and streamline your business practices further, visit our Podium page.
