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Facebook Messenger Symbols and Icons Explained

Isaiah RendorioProduct Marketing Manager, Campaigns

Billions of people use Facebook Messenger every month and many are just as confused as you by Facebook Messenger symbols. Learn what each symbol means here.

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Mar 14, 2023

0 min. read

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Manage customer conversations history in the same platform that gathers reviews, payments, feedback, and more.

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Strong communication between you and your customers is key, which is why it’s crucial to understand that the way customers want to communicate is changing. For example, 89% of consumers now prefer to reach businesses through messaging apps. According to Podium’s Loyalty Survey, millennials are 2x more likely to be loyal to businesses that offer social media communication. If you have a Facebook Business Page then you already have the necessary tools to start talking to customers on Facebook Messenger or in the Facebook Messenger app. Once you’ve set up Facebook Messenger for your business, some of the Facebook Messenger icons may seem foreign. This guide will help you know exactly what Facebook Messenger symbols are trying to tell you.